Technical Service Owner - Remote

VOLTO Consulting; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

VOLTO Consulting seeks a Technical Service Owner who can coordinate across customer stakeholders, guide project teams, and provide hands-on coding and debugging when needed. You will own end-to-end engineering design for the service, lead delivery, drive Scrum ceremonies, and partner with Product, Architecture, and Engineering to ensure high-quality, timely delivery.

This role combines technical leadership with product ownership, requiring strong communication and a practical, results-driven

Qualifications

• Own end-to-end engineering design and implementation for the service.
• Lead and manage the delivery team, including day-to-day coordination and execution.
• Drive Scrum ceremonies and ensure strong delivery discipline.
• Partner closely with Product, Architecture, and Engineering stakeholders.
• Combination of Technical Project Manager and Product Owner, who can carry out given responsibilities, and also code and troubleshoot, as and when required.

Responsibilities

• Own end-to-end engineering design and implementation for the service.
• Lead and manage the delivery team, including day-to-day coordination and execution.
• Drive Scrum ceremonies and ensure strong delivery discipline.
• Partner closely with Product, Architecture, and Engineering stakeholders.
• Combination of Technical Project Manager and Product Owner, who can carry out given responsibilities, and also code and troubleshoot, as and when required.

Skills

Net Core

REST API

Salesforce REST API

OAuth 2.0

JWT authentication

API key management

RBAC

OpenAPI/Swagger

JSON

XML

IBM MQ

API Gateway

ETL

DB2 for i to JSON

Tools

AS400

IBM MQ

IWS (IBM Integrated Web Services)

DB2 for i

Job description

Must Have Technical/Functional Skills

Technical Service Owner, with ability coordinate across customer stakeholders and guide project team, and with ability to provide hands on expertise for coding and debugging tasks.

Fulltime

Technical Skills

• Net Core
• AS400 / API
• REST API
• Salesforce REST API and platform event integration
• OAuth 2.0 / JWT authentication and API key management / RBAC
• OpenAPI / Swagger contract documentation
• JSON
• XML
• IBM MQ
• API Gateway
• ETL and data transformation from DB2 for i to JSON

Roles & Responsibilities

• Own end-to-end engineering design and implementation for the service
• Lead and manage the delivery team, including day-to-day coordination and execution
• Drive Scrum ceremonies and ensure strong delivery discipline
• Partner closely with Product, Architecture, and Engineering stakeholders
• Combination of Technical Project Manager and Product Owner, who can carry out given responsibilities, and also code and troubleshoot, as and when required.

AS400 / API Skills Required

• Net Core, REST API design endpoints, versioning, status codes
• Salesforce REST API and platform event integration
• OAuth 2.0 / JWT authentication and API key management / RBAC
• OpenAPI / Swagger contract documentation
• JSON and XML payload handling and schema mapping
• Architecture & Messaging
• Service-oriented / microservices communication
• IBM MQ message bridging between AS400 and modern services
• AS400 REST exposure via IBM Integrated Web Services (IWS)
• Insurance carrier API integrations (quote, bind, rate)
• API Gateway concepts rate limiting, throttling, routing
• ETL and data transformation from DB2 for i to JSON

Testing & Quality

• Functional API test design and execution
• Consumer-driven contract testing
• API performance and load testing
• API mocking and stubbing for AS400 simulation

Generic Managerial Skills, If Any

As a Technical Service Owner, manage customer stakeholders and guide teams for quality and timely delivery. Hands on technical expertise is must, with relevant Project and Product Management experience