Technical Service Manager Biofuels

Novozymes (part of Novonesis); Franklinton (NC); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading biosolutions company in the United States seeks a Technical Service Manager for the Biofuels industry. This role involves leading a technical team, developing customer relationships, and implementing strategies that enhance customer satisfaction and business impact. Candidates should have a relevant degree and ideally 3-5 years of experience in biofuels or related sectors. This position allows for remote work within specific states, with a salary range of $120,000-$150,000.

Benefits

401(k) with up to a 9% company contribution

Minimum of 3 weeks vacation plus 12 holidays

Health, Dental, Vision & Life insurance

Tuition reimbursement

Qualifications

• Minimum 3-5 years of relevant experience, ideally in biofuels or agricultural industries.
• Proven success in leading projects or teams.
• Willingness to travel approximately 50%.

Responsibilities

• Leading and coaching a team of technical professionals.
• Ensuring high-quality technical communication.
• Managing the delivery of technical solutions.

Skills

Leadership

Technical acumen

Communication skills

Problem-solving

Customer relationship management

Education

B.Sc. or M.Sc. in Chemistry, Chemical Engineering

Job description

Overview

Are you ready for a new beginning? We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way. In Novonesis, solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has guided our work and continues to shape our future. Now, more than ever, the world needs change, and biosolutions offer limitless possibilities. We are here to better our world with biology.

Join Us as Our New Technical Service Manager - Biofuels

We are looking for a dynamic and experienced leader to join Novonesis as a Technical Service Manager (TSM) for the North American Biofuels industry. In this role, you will lead a high-performing technical team, drive strategic initiatives, and deliver impactful solutions that strengthen our position as a trusted advisor to Biofuels customers across the region.

Welcome to Bioenergy

The biofuels industry is fast-paced, innovative, and central to the future of sustainable energy. At Novonesis, we are committed to delivering market-leading products and services that help our customers optimize performance and achieve their goals. As TSM, you will play a key role in shaping our technical strategy and customer engagement across the region.

Responsibilities

• Leading and coaching a team of technical professionals to foster a customer-centric, results-driven culture.
• Ensuring high-quality technical communication through formal reporting, presentations, and digital tools.
• Managing the delivery of technical solutions that exceed customer expectations and deliver measurable ROI.
• Driving industry strategy in partnership with Global Marketing, Sales, and regional stakeholders.
• Overseeing resource allocation to support account plans, product launches, and strategic initiatives.
• Building and maintaining strong customer relationships to reinforce Novonesis' role as a trusted advisor.
• Leading safety initiatives and promoting a culture of continuous learning and development.
• Supporting the development and launch of new products, tools, and services.
• Managing laboratory operations and contributing to regional and global planning efforts.

Qualifications

• A B.Sc. or M.Sc. in Chemistry, Chemical Engineering, or a related field.
• Minimum 3-5 years of relevant experience, ideally in biofuels, grain milling, or agricultural industries.
• Proven success in leading projects or teams; prior experience managing technical teams or mentoring direct reports is strongly preferred.
• Strong technical acumen and the ability to translate science into business impact.
• Excellent communication and problem-solving skills.
• Willingness to travel approximately 50%.
• Experience managing budgets and investments is a plus.

Application details

Application Deadline: October 8, 2025

Expected Salary Range: $120,000-$150,000

Location: Remote*

*Must live in one of the listed states: Arizona, California, Colorado, Delaware, DC, Florida, Idaho, Iowa, Illinois, Indiana, Kentucky, Maryland, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Dakota, Texas, Utah, Vermont, Virginia, or Wisconsin.

Benefits

• 401(k) with up to a 9% company contribution
• Minimum of 3 weeks vacation plus 12 holidays and 2 weeks of Wellness Time
• Health, Dental, Vision & Life insurance
• Healthcare savings account
• Employee assistance program
• Parental leave
• Tuition reimbursement
• All benefits begin on your first day

Equality & Safety

Could our purpose be yours? Then apply today!

Novonesis is committed to an inclusive recruitment process and equality of opportunity for all job applicants. We recommend you not attach a cover letter; instead, include a few sentences in your resume/CV about why you are applying. Do not include a photo in your resume/CV to ensure a fair recruitment process.

Stay alert: Avoid recruitment scams. We are dedicated to a safe and transparent recruitment process and provide guidance to verify communications through our official channels.