Technical Service Engineer

GEDA USA, LLC; League City (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading manufacturer of elevators is seeking a Technical Service Engineer to provide support and training to technicians and partners. The role requires strong organizational and communication skills, a degree in Electrical Engineering, and a minimum of 5 years of experience in the elevator industry. This position offers opportunities for growth and travel within the U.S.

Qualifications

• Minimum 5 years of technical service experience in the elevator industry or similar.
• Knowledge of federal, state, and local elevator industry code requirements.
• Ability to read engineering drawings and schematics.

Responsibilities

• Schedule and train technicians and subcontractors.
• Establish and maintain service partner relationships in the US.
• Provide technical telephone and remote support to technicians, partners, and customers.

Skills

Technical service experience

Organizational skills

Communication skills

Education

College degree (Electrical Engineering preferred)

QEI certification

Tools

Microsoft Office

Salesforce

Job description

GEDA USA is a leading manufacturer of elevators and industrial lifts, operating since 1929. The company values its employees and offers a complete range of services from design to worldwide support.

Position

Technical Service Engineer - Elevator Systems

Responsibilities

• Schedule and train technicians and subcontractors.
• Establish and maintain service partner relationships in the US.
• Communicate with German training teams to improve customer and technician support.
• Understand elevator programming to aid troubleshooting.
• Provide technical telephone and remote support to technicians, partners, and customers.
• Prepare and process training documentation for troubleshooting elevators.
• Collaborate with departments to ensure project profitability.
• Apply for licenses, permits, and schedule inspections.

Qualifications and Education

• A college degree (Electrical Engineering preferred). QEI is a plus.
• Minimum 5 years of technical service experience in the elevator industry or similar, preferably in industrial applications.
• Knowledge of federal, state, and local elevator industry code requirements.
• Ability to read engineering drawings and schematics.
• Strong organizational, written, and verbal communication skills.
• Positive work ethic and can‑do attitude.
• Willingness to travel within the U.S. (15% travel).

Preferred Skills

• Proficiency with Microsoft Office and Salesforce.
• Self‑driven and intrinsic motivation.
• Technical education background.