Technical Salesforce Business Analyst

Precise Software Solutions, Inc.; Tacoma (WA); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement plan with 4% match

PTO 15 days/yr

Disability insurance

Life insurance

Training and development

Résumé du poste

Precise Software Solutions, Inc. is seeking a Technical Business Analyst to gather, document, and validate system and business requirements through user stories and use cases. You will facilitate design, work with developers and testers, and assist with testing and QA processes to deliver secure government-grade software solutions.

USC/GC/EAD with ability to obtain a public trust clearance is required. The role involves coordination with stakeholders, maintaining documentation, and producing

Qualifications

• Bachelor’s Degree in Information Systems, Business Administration or related discipline highly preferred.
• Three plus years of work experience in Information Technology as a Business Analyst and Tester.
• Experience as a business analyst with ability to perform functional and regression testing; Salesforce familiarity preferred.
• Strong skills in direct user support, willingness to fill multiple roles on a small team, and ability to balance conflicting priorities.
• Experience facilitating meetings with business owners, technical leads, and other stakeholders.
• Worked as the Scrum Master for technical team coordination.
• Experience capturing business needs and develops corresponding functional solutions.
• Developed technical requirements, user stories, and mockups to address business needs and has worked with developers and testers to ensure prototype solutions meet expectations.
• Executed detailed tests and test scripts and documented test results.
• Experience automating tests as needed in testing tools to support automation, 508 compliance, and performance testing.
• Proficient in Microsoft Office tools (Word, Excel, Project, PowerPoint).
• Proficient with JIRA.

Responsabilités

• Stakeholder management, requirement elicitation, preparing estimations for BA tasks and deliverables, systems analysis, preparing functional specifications using user stories, acceptance criteria and use case narration.
• Translate unique business needs into functional specifications and provide system solutions, maintain project schedules and generate status reports.
• Plan business analysis efforts, including stakeholder analysis and elicitation techniques.
• Support discussions on establishing and controlling application scope.
• Facilitate requirements gathering via meetings, interview sessions, brainstorming, and documentation analysis.
• Support customer meetings to understand client business practices and needs supporting requirements analysis.
• Document and validate high-level business needs and nonfunctional requirements; ensure traceability and verifiability.
• Coordinate stage gate reviews and assemble document packages with team members.
• Ensure linked requirements and test scripts are understood by developers and testers; maintain clear, testable requirements.
• Develop weekly and monthly status reports.

Formation

Bachelor's Degree in Information Systems, Business Administration or related discipline

Outils

Appian BPM

FDA

JIRA

Description du poste

The Technical Business Analyst is responsible for gathering and documenting system/business requirements in the form of user stories and use cases, perform requirement analysis and systems analysis, facilitating design and development of software solutions, assisting with the testing process, and helping quality assurance process. Must be USC/GC/EAD with ability to obtain a public trust government clearance.

Key Responsibilities

• Responsible for stakeholder management, requirement elicitation, preparing estimations for business analysis tasks and deliverables, systems analysis, preparing functional specifications using user stories, acceptance criteria and use case narration.
• Responsible for ensuring unique business needs are properly translated to functional specifications and provide a system solution, assisting with the maintenance of project schedules and developing various status reports.
• Plan out business analysis efforts, including stakeholder analysis, communication planning, and elicitation techniques.
• Support discussions on establishing and controlling application scope.
• Facilitate requirements gathering via meetings, interview sessions, brainstorming, documentation analysis, and other techniques as necessary.
• Support customer meetings to understand current client business practices and business needs supporting requirements analysis.
• Document and validate high-level business needs.
• Document quality attributes, interfaces, and other nonfunctional requirements
• Ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Validate requirements with business stakeholders and team members.
• Manage client relationships and expectations during the requirements gathering phase.
• Collaborate with stakeholders and team members regarding requirements development and translation into software specifications.
• Support traceability efforts from high-level business needs through functional validation
• Participate in requirements prioritization.
• Support requirements decomposition into specifications
• Write detailed descriptions of user needs, program functions and dependencies required to develop or modify applications.
• Support development and refinement of requirements, identifying and recommending corrections to gaps or deficiencies.
• Manage changes to baselined requirements through effective application of change control processes and tools.
• Consolidate user stories and user feedback on apps throughout the development cycle.
• Write and/or review documents needed to support application release.
• Coordinate the stage gate review process including assembling document packages and working with team members to complete required documentation.
• Works closely with developers and testers to ensure all requirements are understood and have corresponding test scripts.
• Ensure the project teams have clear, consistent, and testable requirements.
• Support business validation of functionality
• Manage the documentation for multiple applications and releases across more than one development team while meeting deadlines.
• Develop weekly and monthly status reports.

Requirements

• Education: Bachelor’s Degree from an accredited college in Information Systems, Business Administration or related discipline highly preferred
• Three plus years of work experience in Information Technology as a Business Analyst and Tester.
• Experience as a business analyst with ability to perform functional and regression testing required, with familiarity with Salesforce/Agentforce preferred. Candidates with relevant experience that would allow quick adaptation to Salesforce considered.
• Strong skills in direct user support, willingness to fill multiple roles on a small team, and ability to balance conflicting priorities needed.
• Experience facilitating meetings with business owners, technical leads, and other stakeholders.
• Worked as the Scrum Master for technical team coordination.
• Experience capturing business needs and develops corresponding functional solutions.
• Has developed technical requirements, user stories, and mockups to address business needs and has worked with developers and testers to ensure prototype solutions meet expectations.
• Has executed detailed tests and test scripts and documented test results.
• Experience automating tests as needed in testing tools to support automation, 508 compliance, and performance testing.
• Proficient in Microsoft Office tools
• MS Word
• MS Excel
• MS Project
• MS PowerPoint
• Proficient with JIRA
• Demonstrated abilities as a driven, self-starter and quick study
• Story Creation
• Customization
• Report Generation

Preferred Qualifications

• Experience in a government environment
• Experience with Appian BPM tol. Or other BPM tools. Experience with using JIRA and FDA.
• MS Visio

ABOUT US

Precise Software Solutions, Inc. is a mission-focused technology services company delivering secure digital platforms, infrastructure, and operational IT services to government organizations. A CMMI Level 3-appraised company, Precise partners with agency technology leaders and solution providers to design, build, operate, and modernize enterprise IT solutions that support critical public missions combining agility, innovation, and performance to deliver measurable results.

Precise specializes in cloud and hybrid infrastructure, platform engineering, security operations and compliance, application modernization, and data platforms and analytics. The company is known for its agile, delivery-driven approach and innovative engineering practices, applying operational rigor and performance-focused execution to improve system resilience, security, and scalability across complex government environments.

BENEFITS AND PERKS

• Comprehensive Health Benefits (Medical, Dental and Vision)
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Retirement Plan with 4% match and discretionary match at year end
• Paid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)
• Short Term and Long-Term Disability
• Paid Jury Duty leave
• Life and AD&D Insurance
• Critical Illness Insurance
• Training and Development
• Wellness Incentives & Discount programs
• Employee Referral Program
• Annual Charity Donation Match
• Awards and Recognition

Equal Employment Opportunity Statement

Precise Software Solutions is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We expect every member of the Precise community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.