Technical Sales Support Specialist, Power

Herc Rentals; Phoenix (AZ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Job summary

Herc Rentals is seeking a Technical Sales Support Specialist to act as the technical liaison between sales teams, customers, and equipment operations. You will provide product expertise, guidance, and pre- and post-sale support to drive rental revenue and ensure optimal equipment solutions for customer job-site needs.

You will collaborate with Sales, Operations, and branch teams to assess requirements, recommend equipment, troubleshoot issues, and assist with quotes and availability.

Qualifications

• BA/BS University degree or GED required.
• A valid driver’s license required.
• Ability to drive/operate multiple types of vehicles and equipment.
• Ability to engage in natural verbal interaction with customers.
• Multi-Tasking with project management skills to accomplish goals.
• Must react to changing business needs.

Responsibilities

• Collaborate with the Technical Sales Team and design departments.
• Gathering technical jobsite information.
• Setting up internal and external collaborative meetings.
• Job walks / site visits.
• Gather site details from team members/ job visits.
• Prepare list of equipment required.
• Help coordinate with local branch/ sales rep.
• Ensure all equipment is ready before set-up date.
• Coordinates/Writing contracts for potential clients to understand set up being proposed.
• Updated Data bank with Spec sheets on different equipment.
• Demonstrate active participation in Herc Rentals Safety Culture, prioritizing safety.
• Support all team members.
• Learn and follow all company procedures and protocols.

Skills

Interpersonal skills

Teamwork

Effective communication

Education

BA/BS University degree or GED

Tools

MS Office

Job description

Job Title: Technical Sales Support Specialist, Power

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.

Job Purpose

The Technical Sales Support Specialist serves as the technical liaison between Herc Rentals' sales teams, customers, and equipment operations, providing product expertise, application guidance, and pre- and post-sale technical support to drive rental revenue and ensure optimal equipment solutions for customer job-site needs. This role partners closely with Sales, Operations, and branch teams to assess customer requirements, recommend the right equipment and specifications, troubleshoot technical issues, and support the use of tools to deliver accurate quotes, pricing, and equipment availability. By combining deep product/equipment knowledge with strong customer-facing communication skills, the Technical Sales Support Specialist helps maximize fleet utilization, improve customer satisfaction and retention, and support Herc Rentals' broader sales growth and operational excellence objectives.

What you will do...

• Collaborate with the Technical Sales Team and design departments
• Gathering technical jobsite information
• Setting up internal and external collaborative meetings
• Job walks /site visits
• Gather site details from team members/ job visits
• Prepare list of equipment required
• Help coordinate with local branch/ sales rep
• Ensure all equipment is ready before set-up date
• Coordinates/Writing contracts for potential clients to understand set up being proposed
• Updated Data bank with Spec sheets on different equipment
• Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safetyof team members and customers alike
• Support all team members
• Learn and follow all company procedures and protocols

Requirements

• BA/BS University degree or GED
• A valid driver’s license
• Computer skills to support entering information into systems
• Ability to drive/operate multiple types of vehicles and equipment
• Ability to engage in natural verbal interaction with customers
• Ability to follow up with customers in a timely manner
• Able to walk into unfamiliar environments and adjust rapidly to the setting
• Multi-Tasking individual who uses project management skills to accomplish goals
• Must react to changing business needs
• Solid and proven computer skill set (knowledge of MS Office is preferred)
• Works and communicates effectively with all levels of the company

Skills

• Basic knowledge of Microsoft Word and Excel Programs
• Interpersonal skills
• Teamwork
• Ability to communication effectively and efficiently

Pay Range:$90,000 - $110,000 base compensation + bonus

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• 401(k) plan with company match
• Employee Stock Purchase Program

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts

Protecting You & Your Family

• Company Paid Life Insurance
• Supplemental Life Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.