Technical Sales Support Engineer

Milacron; Batavia Township (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Milacron is seeking a LPIM Sales - Technical Support Specialist to join their team in Batavia, Ohio. This role involves supporting the LPIM sales process, from engineering applications to proposal development and coordination across various functions.

The ideal candidate will have a bachelor’s degree in Engineering or Plastics Technology, 2-3 years of relevant experience, and strong communication skills. Join us to ensure customer satisfaction and contribute to successful project implementations.

Qualifications

• 2-3 years of experience in a technical or sales support role with customer interaction.
• Background in plastics processing, injection molding, or related machinery.
• Experience supporting proposals, applications engineering, or system-level solutions.

Responsibilities

• Support full sales cycle activities including application reviews.
• Develop customer proposals and presentations, including CAD layouts.
• Coordinate across engineering, production, service, and suppliers.

Skills

Customer support

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Engineering or Plastics Technology

Tools

CAD tools

Job description

Milacron is looking for a LPIM Sales - Technical Support Specialist to join our team in Batavia, Ohio. In this position, you will be responsible for supporting the LPIM sales process end to end, including applications engineering, proposal development, and cross-functional coordination to support both new machine sales and aftermarket opportunities.

Work You’ll Do

• Support full sales cycle activities including application reviews, proposal prep, and post-sale customer support
• Develop customer proposals and presentations, including CAD layouts for work cells and system concepts
• Coordinate across engineering, production, service, and suppliers to support projects through startup
• Assist with aftermarket requests including parts, retrofits, and upgrades
• Partner with internal teams to support training, customer needs, and ongoing account success

Qualifications

• Bachelor’s degree in Engineering or Plastics Technology
• 2–3 years of experience in a technical or sales support role with customer interaction
• Background in plastics processing, injection molding, or related machinery
• Experience with CAD tools and ability to support layout/design concepts
• Strong communication and cross-functional collaboration skills
• Plastics-focused degree (examples: Ferris State, Penn State Erie, Shawnee State, similar programs)
• Exposure to turnkey systems, automation, or auxiliary equipment
• Interest in both technical engineering work and commercial/sales activities
• Experience supporting proposals, applications engineering, or system-level solutions