Technical Sales Support

MAK Technologies; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

401(k) match

Medical/Dental/Vision insurance

Disability insurance

Paid time off (PTO)

Life insurance

Career growth opportunities

Job summary

MAK Technologies, Inc. in Orlando seeks a Technical Sales Support professional to assist the Simulator Solutions Division from initial demos through implementation and ongoing customer support.

You will develop demos, implement solutions, and collaborate with the BD team to address customer requirements while traveling as needed. The role suits someone who enjoys learning complex software, explaining technical concepts clearly, and helping teams deliver impactful experiences from first

Qualifications

• Strong verbal and written communication skills.
• Strong problem-solving skills in complex software environments.
• Ability to work semi-independently while collaborating with other teams.
• General understanding of computer networking, software applications, software troubleshooting, and technical support workflows.
• Must be eligible for a Secret clearance.
• Basic programming or scripting experience, such as Python, Lua, or similar language.
• General understanding of software APIs and technical documentation.

Responsibilities

• Support MAK’s Simulator Solutions Division with technical implementation and demo development.
• Support customer presentations and conferences including travel.
• Collaborate with the BD team on solutioning and customer requirements.

Skills

Strong communication

Problem solving

Team collaboration

Networking knowledge

Programming/scripting

APIs & docs understanding

Job description

Technical Sales Support – Simulation Solutions

Business Unit: MAK Technologies, Inc.
Location: Orlando FL

What YOU will do:

MAK Technologies is seeking a Technical Sales Support professional to help support MAK’s Simulator Solutions Division, located in Orlando. This role includes technical implementation and demo development, support for customer presentations and conferences including travel, and working directly with the BD team on solutioning. This role is ideal for someone who enjoys learning complex software, explaining technical concepts clearly, working directly with customers, and helping internal teams deliver the best possible experience from first demonstration through implementation and ongoing support.

Who WE are and where WE are going:

MAK Technologies develops commercial off-the-shelf 3D modeling, training, and simulation software that helps users link, simulate, and visualize their world. MAK’s primary users are in the aerospace, defense, and transportation industries, but its products and services can support customers anywhere modeling and simulation is needed to train, plan, analyze, experiment, prototype, and demonstrate.

What YOU need:

Required:

• Strong verbal and written communication skills.
• Strong problem-solving skills in complex software environments.
• Ability to work semi-independently while collaborating with other teams.
• General understanding of computer networking, software applications, software troubleshooting, and technical support workflows.
• Must be eligible for a Secret clearance.
• Basic programming or scripting experience, such as Python, Lua, or similar language.
• General understanding of software APIs and technical documentation.

Preferred:

• Experience supporting sales teams with demos, customer meetings, proofs of concept, or technical product explanations.
• Familiarity with 3D graphics, modeling and simulation, or distributed software environments.
• Familiarity with distributed simulation protocols such as HLA or DIS.
• Familiarity with multiplayer game environments, simulation frameworks, or other networked software systems.
• Prior defense, aerospace, transportation, or military experience is a plus.

YOU get more than Just compensation with US:

MAK Technologies, Inc. considers several factors when extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. (The wage range listed above is reflective of all geographic work locations where this position may be based and may not reflect the local market salary range. Base salary is only one component of our competitive Total Rewards package.

• Annual bonus incentive
• 401K with company match
• Medical/Dental/Vision Insurance
• Disability
• PTO
• Life and Accidental Death Insurance
• Development and Career Growth Opportunities

Equal Opportunity

It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. It’s through our differences that innovative changes are made.

Reasonable Accommodations

MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at [e-mail].

MAK Technologies offers excellent benefits, including a casual work environment, company-paid medical / dental / life / disability insurance, excellent 401(k) match, and generous paid time off. MAK is conveniently located in Research Park and is an Equal Opportunity Employer.