Technical Sales Specialist (Inside Sales, Oil & Gas)

Hire-Authority; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

Hire-Authority in Southwest Houston seeks a Technical Sales Specialist to provide technical and commercial sales support to the Account Manager and customers. You will coordinate with Outside Sales to identify opportunities, lead customers through the sales process, and maintain product knowledge and sizing tools.

Ideal candidates have 3-5 years in industrial technical sales, strong knowledge of isolation valves, automation and controls, and excellent communication skills.

Qualifications

• BS/BA or technical degree preferred.
• 3-5 years as an inside sales representative or equivalent in an industrial technical sales environment.
• Demonstrated knowledge of isolation valves, automation, and controls.
• Experience sizing pneumatic and electric actuators for isolation valves.
• Experience sizing/selecting controls for pneumatic panels.
• Basic understanding of P&ID’s
• Solid Mechanical Aptitude.
• Advanced technical knowledge/understanding of product offerings, business and the industries served.
• Strong written and verbal communication skills.

Responsibilities

• Prepare proposals/quotes including product sizing, selection and pricing to assist Outside Sales in selling products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQ’s for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided to identify opportunities for expanding scope of supply.
• Works closely with Accounts Receivable to ensure timely payments.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Log all opportunities and maintain accurate information in Salesforce CRM.
• Follow safe work procedures and Company safety policies and procedures.
• Performs related duties as required.

Skills

Communication

Teamwork

Problem-solving

Time management

Attention to detail

Self-management

Ethical standards

Customer service

Cross-functional coordination

Education

Bachelor's degree

Tools

Salesforce CRM

MS Office

Sizing tools

Job description

Our client is searching for a Technical Sales Specialist for their headquarters located in Southwest Houston. This position is responsible for providing both technical and commercial sales support to the Account Manager and the customers they serve. In addition, this role acts in coordination with the Outside Sales force to identify opportunities, provide product solutions and lead the customer through the sales process. The salary range is $100,000-$120,000 per year plus bonus.

Duties/Responsibilities:

• Prepare proposals/quotes including product sizing, selection and pricing to assist Outside Sales in selling products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQ’s for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided to identify opportunities for expanding scope of supply.
• Works closely with Accounts Receivable to ensure timely payments.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Log all opportunities and maintain accurate information in Salesforce CRM.
• Follow safe work procedures and Company safety policies and procedures.
• Performs related duties as required.

Requirements:

• BS/BA or Technical degree preferred or combination of applicable education and experience.
• 3-5 years as an inside sales representative or equivalent in an industrial technical sales environment.
• Demonstrated knowledge of isolation valves, automation, and controls.
• Experience sizing pneumatic and electric actuators for isolation valves.
• Experience sizing/selecting controls for pneumatic panels.
• Basic understanding of P&ID’s
• Solid Mechanical Aptitude.
• Advanced technical knowledge/understanding of product offerings, business and the industries served.
• Strong written and verbal communication skills.
• High level of PC proficiency including MS Office, principal supplied software, internal business system and internet.
• Demonstrated ability to communicate and coordinate with a cross section of other employees, principals, and customers.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Excellent problem-solving skills.
• Strong interpersonal skills and the ability to work as part of a team.
• Strong time management skills including ability to multi-task.
• Demonstrated attention to detail.
• High ethical standards in dealing with customers and principals.
• Good self-management skills to include dependability, initiative, innovation, professionalism and organization skills.