Technical Sales Specialist, East District (RTP)

Complete Genomics; Chapel Hill (NC); Remote; USD 100,000 - 160,000; Full time

Job summary

An innovative company is seeking a Technical Sales Specialist to leverage their expertise in Next-Generation Sequencing (NGS). This role involves collaborating with sales teams to drive sales opportunities, conducting technical seminars, and providing mentorship. The ideal candidate will have extensive NGS experience, strong interpersonal skills, and the ability to present complex information effectively. With a focus on teamwork and communication, this position offers a dynamic environment where your contributions will directly impact sales success. Join a forward-thinking team and help shape the future of life sciences sales.

Benefits

Annual Gym Membership Reimbursement

Employee Discount Programs

Medical, Dental and Vision Coverage

401(k) Retirement Plan

Education Assistance

20 PTO Days and 11 Holidays per Year

Qualifications

• 8+ years of hands-on NGS experience including sample prep and data analysis.
• Ability to create technical presentations and communicate effectively.

Responsibilities

• Support technical pre-sales activities and work with sales teams.
• Conduct seminars and engage with customers to close sales.

Skills

Next-Generation Sequencing (NGS)

Interpersonal Communication

Sales Process Knowledge

Presentation Skills

Networking

Education

Bachelor's Degree in Life Sciences

PhD in Life Sciences

Tools

Laboratory Automation

Job description

Technical Sales Specialist, East District (RTP)

Are you a NGS subject matter expert wanting to enter the realm of technical sales?

Do you thrive in an environment with diversity, communication, collaboration, and teamwork as the core values?

As the Technical Sales Specialist, you will be responsible for supporting technical pre-sales activities within your region, working closely with the regional sales team and leadership. You will be the NGS subject matter expert for our NGS solutions offerings and sharing that knowledge through customer meetings, seminars, webinars, and other activities. You will also be instrumental in closing the sales along with the regional sales team to achieve your annual sales target.

WHAT YOU WILL BE DOING

• Partner closely with our sales team and leaders to generate/qualify/close sales opportunities.
• Work with product management/R&D/applications/marketing/field sales to develop and disseminate technical content, strategy, collaborations, and go-to market activities.
• Maintain appropriate records and provide relevant information to help forecast business as needed.
• Proactively gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues.
• Provide weekly, monthly business/activity reports, as required.
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary.
• Achieve assigned District sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc.
• Work closely with sales executive counterparts to develop specific account growth, penetration, and support activities.
• Provide mentorship, technical training, and education to colleagues and/or customers as applicable.

ABOUT YOU

• Organized, detail oriented and results driven.
• Ability to effectively network internally and externally.
• Strength in prioritizing and managing your own schedule while coordinating with numerous team members.
• Expertise in interpersonal communications with an ability to build relationships with all levels of personas.

WHERE YOU WILL WORK

• Location: Remote-eligible for candidates based in key East Coast life sciences hubs, including New York City, Philadelphia, Greater Boston, Washington D.C./Baltimore, and Research Triangle Park (Raleigh-Durham-Chapel Hill Area).
• Territory Coverage: East Coast Life Sciences Corridor, encompassing New York, Philadelphia, Greater Boston, Washington D.C./Baltimore, and RTP.
• Travel Requirements: >80% travel within the region to engage with customers and stakeholders, conduct NGS instrument demonstrations and sales, attend regional events, and support market development initiatives.

WHAT YOU WILL BRING US

• 8+ years of in-depth, hands-on NGS including, but not limited to, sample preparation, library creation, sequencing run, basic data analysis (QC metric evaluation), and troubleshooting.
• Laboratory (liquid handling) automation is a plus.
• Experience with immunology, cell biology, oncology, and molecular biology via prior work experience and education.
• Strength in presenting technical information from 1:1 meetings to seminars / webinars.
• Ability to create highly technical presentations.
• Knowledge of the sales process with an acumen for closing sales.

WHAT YOUR EDUCATION LOOKS LIKE

• Minimum bachelor’s degree in the life sciences; PhD highly preferred.

HOW WE WILL REWARD YOU

The base salary range for this position is $100,000 to $160,000 DOE.

• This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Sales Compensation Plan.
• Annual gym membership reimbursement to keep you healthy.
• Employee discount programs via ADP to save you some money.

We offer eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package. Complete Genomics contributes to the benefits package.

• Medical, Dental and Vision Coverage
• Life and AD&D Insurance
• Long-term and Short-term Disability Insurance
• Voluntary Life and AD&D Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Domestic Partner Benefits
• Commuter Program
• Employee Assistance Program
• 401(k) Retirement Plan
• Education Assistance
• 20 PTO days and 11 holidays per year

Complete Genomics provides equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity and/or expression, age, disability, veteran or uniformed service status, or any other characteristic protected by applicable law.

Seniority level

Associate

Employment type

Full-time

Job function

Science and Sales