Technical Sales Representative- Industrial

ITW; Lincolnshire (IL); On-site; USD 66,000 - 75,000; Full time

Job summary

E.H Wachs, an ITW Company, is seeking a Technical Sales Representative to join our Lincolnshire, IL team. The role supports and sells E.H. Wachs products under direct supervision and provides technical oversight to ensure successful customer integration and implementation.

Responsibilities include pre- and post-sales activities, handling sales calls, maintaining CRM records, supporting field staff, processing orders and RMAs, and preparing documentation for import/export.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Prior sales experience is a plus but not required.
• Develop and maintain advanced product knowledge through company training.
• Excellent verbal, written and listening communication skills.
• Organized and detail-oriented; strong time management and problem-solving skills.
• Ability to work independently and be resourceful.

Responsibilities

• Conduct pre-sales activities to understand customer needs and product requirements.
• Conduct post-sales activities including follow-up and identifying further sales opportunities.
• Handle incoming sales calls and provide technical support for products and applications.
• Enter quotes, leads and activities into the CRM system; manage literature requests.

Skills

Verbal communication

Written communication

Listening skills

Time management

Problem solving

Independent work

Education

High school diploma or GED

Associate’s degree or higher

Tools

CRM system

Microsoft Office

Job description

Job Description:

E.H Wachs, an ITW Company, is seeking a Technical Sales Representative to join our team in Lincolnshire, IL. The Technical Sales Representative will support and sell E.H. Wachs products under
direct supervision and assist with providing technical oversight to ensure successful customer integration and implementation of products.

Essential Job Functions:

• Conduct pre-sales activities including understanding the customer’s business and analysis of product needs
• Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity
• Handle incoming sales calls and provide technical support of products and applications
• Responsible for processing Web leads, activities, and quotations into CRM system
• Support field sales staff and distributors in moving opportunities through the sales process
• Foster new business and build customer relationships as it is essential to our growth within the marketplace
• Process sales orders to invoice
• Process all RMAs (repairs & returns) and forward to shipping
• Prepare documents for import and export shipments
• Fulfill all requests for literature and technical information required to identify application and specify equipment
• Support Rental Centers with order processing and rental billing
• Required to adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program
• Additional duties and tasks as assigned

Requirements:

• High school diploma or GED required. Associate’s degree or higher in a related field, or an equivalent combination of education and experience preferred.
• Prior sales experience is a plus but not required
• Develop and maintain advanced product knowledge through company-provided training to effectively operate and apply the organization’s products
• Excellent verbal, written and listening communication skills
• Working knowledge of Microsoft Office Suite and other business software applications.
• Must be organized and detail-oriented; also possess strong time management and problem-solving skills
• Ability to work independently and be resourceful
• Must be able to adjust to a changing work environment, competing demands, frequent changes, delays and unexpected events

Compensation Information:

The annual base salary range for this position is$66,000 – $75,000 annually. Please note that this salary information serves as a general guideline. The company considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as geographic location, market, and business considerations.We believe our people are our greatest asset.That’swhy we invest in creating an environment where you can thrive—both personally and professionally. For more details,visit our Benefits page.

In addition, our benefits include paid vacation, sick, holiday, and parental leave.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.