Inside Sales Specialist

ITW Shakeproof; Watertown (WI); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Health Insurance with Wellness program

Dental Insurance

Vision Insurance

Short and Long Term Disability

Vacation and Paid Sick Time

401(k) starting Day 1

Charitable Giving Programs with Match

Job summary

ITW Shakeproof is seeking an Inside Sales Specialist in Watertown, WI to grow revenue by nurturing existing customers and pursuing new opportunities. You will work with the outside sales team to target strategic accounts, prepare quotes, and manage RFQs, pricing, and timelines.

You will collaborate with engineering, production, shipping, and other support teams to meet customer requirements and ensure timely delivery while maintaining margins.

Qualifications

• Bachelor’s degree in a related field preferred.
• Minimum of 4 years of experience in a related role, manufacturing preferred.
• Strong interpersonal and communication skills with stakeholders.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).

Responsibilities

• Generates sales of SIP products and services to achieve volume and growth objectives, independently and with outside sales.
• Handles opportunities with existing customers and prospects; may manage large/strategic accounts.
• Analyzes specifications and prepares quotes for strategic opportunities.
• Collaborates cross-functionally with engineering, outside sales, customer service, legal, accounts receivable and other sales support.
• Develops and supports strategic relationships with internal and external customers.
• Works with production and shipping to communicate delays.
• Manages proposal prep and submittal by due date.
• Reviews RFQ terms and customer demand changes to ensure production alignment.
• Maintains understanding of SIP products and benefits for customer needs.
• Computes costs for materials, equipment, subcontracted work, labor, etc.
• Develops and manages contract pricing for strategic customers to maintain margins.
• Expedites product to meet customer expectations and sells slow-moving inventory.

Skills

Communication

Teamwork

Problem-solving

Project management

Organizational skills

Customer focus

Decision-making

Attention to detail

Education

Bachelor’s degree in related field

Tools

MS Excel

MS Word

PowerPoint

Job description

Position Summary

The Inside Sales Specialist generates sales of products and services to achieve volume and growth objectives independently and in cooperation with the outside sales team. Directly handles sales opportunities with existing customers and prospects and may be responsible for direct management of large or strategic customer accounts. Analyses specifications and prepares quotes package for strategic business opportunities. Closely works cross functionally with engineering, outside sales, customer service, legal services, accounts receivable, and other sales support resources, as need, to effectively manage customer relationships, pursue selling opportunities, and close business opportunities.

• Develops and supports strategic relationships with internal and external customers.
• Collaborates with outside sales on assigned accounts to achieve team revenue goals.
• Works closely with production and shipping teams to proactively communicate any foreseen delays.
• Manages proposal preparation and submittal by required due date.
• Reviews technical and commercial terms of customer request for quotes (RFQ).
• Reviews customer demand changes and forecasts to ensure alignment with production capabilities.
• Maintains complete understanding of SIP products and services and their features and benefits as they relate to specific customer needs.
• Compute costs for materials, purchased equipment, subcontracted work, labor, etc.
• Develops and manages contract pricing for strategic customers to achieve margin alignment.
• Expedites product as necessary to meet customer’s expectations.
• Proactively works to sell slow moving/obsolete (SLOB) inventory.

Job Description

The Inside Sales Specialist generates sales of products and services to achieve volume and growth objectives independently and in cooperation with the outside sales team. Directly handles sales opportunities with existing customers and prospects and may be responsible for direct management of large or strategic customer accounts. Analyses specifications and prepares quotes package for strategic business opportunities. Closely works cross functionally with engineering, outside sales, customer service, legal services, accounts receivable, and other sales support resources, as need, to effectively manage customer relationships, pursue selling opportunities, and close business opportunities.

• Develops and supports strategic relationships with internal and external customers.
• Collaborates with outside sales on assigned accounts to achieve team revenue goals.
• Works closely with production and shipping teams to proactively communicate any foreseen delays.
• Manages proposal preparation and submittal by required due date.
• Reviews technical and commercial terms of customer request for quotes (RFQ).
• Reviews customer demand changes and forecasts to ensure alignment with production capabilities.
• Maintains complete understanding of SIP products and services and their features and benefits as they relate to specific customer needs.
• Compute costs for materials, purchased equipment, subcontracted work, labor, etc.
• Develops and manages contract pricing for strategic customers to achieve margin alignment.
• Expedites product as necessary to meet customer’s expectations.
• Proactively works to sell slow moving/obsolete (SLOB) inventory.

Required Skill, Education And Experience

• Bachelor’s degree in related field preferred.
• Professional experience (years and/or industry type) – minimum of 4 years of experience in related role, in manufacturing industry highly preferred.
• People skills – teamwork, adaptability, problem-solving.
• Good interpersonal and communication skills with internal/external stakeholders.
• Possess energy, initiative, enthusiasm, cooperation while exercising good judgement and discretion.
• Ability to manage difficult and/or emotional situations while promptly addressing customer needs.
• Technical skills
• Ability to interpret technical information pertaining to engineered products and/or processes specific to customer application requirements.
• Ability to organize and prioritize multiple tasks simultaneously while working independently to meet deadlines.
• Accuracy and attention to detail.
• Proficiency in MS Suite – Excel, Word, PowerPoint, etc.
• Analytical ability required.
• Strong customer focus, communication, decision‑making and influencing skills.
• Strong project management and organizational skills.

We Have An Amazing Benefits Package Which Includes

• Health Insurance with discounts for Wellness program participation
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Robust Vacation, Holiday and Paid Sick Time
• Generous 401(k) program starting Day 1
• Charitable Giving Programs with Company Match

Compensation Information

Compensation will be determined based on a combination of education and experience ranging from $60,000 - $89,000 per year.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.