Senior Technical Account Manager - Austin, TX

Delta Electronics (Americas) Ltd.; Round Rock (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Delta Electronics Americas is seeking a Cooling Sr. Account Manager to lead key OEM/ODM cooling business, drive budgets and growth, and coordinate with internal teams to demonstrate Delta's total thermal solutions.

You will develop regional sales strategies, manage RFQs, negotiate costs, and oversee project plans to ensure supply and on-time delivery, while building strong customer relationships and cross-functional collaboration.

Qualifications

• Bachelor's degree required; master's preferred.
• 8+ years in sales and program management.
• Fluent English communication and strong negotiation skills.
• Proven ability to drive strategic sales and close complex deals.

Responsibilities

• Develop market knowledge, accounts, competition, and trends to shape Thermal Sales Strategy.
• Create a Key Account Strategy to achieve global goals and metrics.
• Lead RFQ activity and negotiate costs/prices for cooling solutions.
• Manage project plans, ensure supply and stock levels meet requirements.
• Monitor sales metrics and drive results, escalating issues when needed.
• Coordinate R&D meetings and factory visits for customers in Delta Group.
• Resolve customer issues through timely escalation and teamwork.

Skills

Account management

Negotiation

Customer relationships

Communication

Sales forecasting

English fluency

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

CRM software

Job description

Who We Are

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we've been leading the way in high-efficiency power and thermal management solutions. Today, we're driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.

Delta is powering the AI age with cutting-edge infrastructure solutions for hyperscale and edge data centers. Our high-efficiency power systems, thermal management, and intelligent monitoring technologies help the world's largest data operators achieve peak performance and sustainability. Join us to help build the cornerstone solutions that will run tomorrow’s digital world.

Key Responsibilities

The Cooling Sr. Account Manager is responsible for managing the assigned key OEM / ODM customer's cooling business, including meeting or exceeding budgets and growth targets, working with internal & external teams to achieve the total region goals and objectives, and doing Sales Management on an as-needed basis to ensure entire Sales team is operating efficiently to demonstrate Delta's capabilities as a total thermal solution provider.

• Develop strong knowledge of market, accounts, competition, and industry trends and utilize that in the creation of Thermal Sales Strategy
• Develop a Key Account Strategy to achieve or exceed annual goals, metrics and expectations globally
• Responsible for new cooling solution/product RFQ and cost/price negotiation.
• Manage thermal/cooling project plans including ensuring production supply and stocks are maintained properly & in accordance with company requirements
• Monitor, analyze, and drive sales metrics and results
• Responsible for arranging R&D meetings and hosting factory visits for customers in Delta Group
• Ensure customer issues are resolved through the escalation process timely.
• Foster a culture of teamwork and information sharing with Product AM's as well as PJM's

Key Competencies/Behaviors/Strengths

• Professional Selling Skills - Both large account management and new account development
• Develop and Maintain Customer relationships
• Highly motivated self-starter with exceptional communication and negotiation skills
• Self-driven and results oriented
• Ability to work under pressure and to maintain deadlines
• Ability to adapt to Delta's unique and dynamic culture

Minimum Qualifications

• Bachelor's Degree required, Masters preferred
• 8+ years of sales and program management experiences
• Fluent English communication skills and exceptional negotiation skills
• Demonstrated success at developing and communicating a clear strategic vision and effectively executing through selling process
• Ability to work with and manage by influence a large diverse sales team to close complex sales opportunities
• Possessing the drive and persistence to overcome obstacles are paramount to success in this position
• Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills

Benefit at Delta Electronics Americas

https://www.delta-americas.com/en-US/career/Life-at-Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

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