Technical Sales Manager - Hyperscale Power

Electrical Reliability Services, Inc.; Westerville (OH); On-site; USD 140,000 - 180,000; Full time

Job summary

Vertiv is seeking a Technical Sales Manager focused on North America hyperscale customers. You will drive growth by defining opportunities, forming strategic partnerships, and delivering tailored 3‑phase AC power solutions. Deep data center insight and cross‑functional collaboration are essential.

You will engage executives, guide technical responses to RFQs, and coordinate with engineering, sales, and product teams to align offerings with customer demand.

Qualifications

• Bachelor’s degree in engineering, business or related field.
• 5-8 years of experience in technical sales or business development roles.
• Technical knowledge of 3-phase AC Power products and applications.
• Deep market dynamics and industry knowledge.

Responsibilities

• Build and maintain strong relationships with key decision-makers and senior executives with existing clients and Vertiv key account directors.
• Maintain strategic customer partnerships through technical discussions.
• Design and propose complex, tailored technical solutions that address business needs and align with company goals.
• Produce customer specific presentations that align with their strategy.
• Provides technical review and response to RFPs for Vertiv Power Management opportunities for assigned Hyperscale accounts.
• Lead coordination with internal teams to address barriers in opportunities to orders process.
• Represent the company and participate in key customer factory visits.
• Participate in account planning efforts and engagement strategies for key clients.
• Support technical proposals, design documentation and project proposals to aid the design process and delivery to customers.
• Provide sales staff with technical assistance and support for technical documentation and customer facing presentations and engagements.
• Participate in New Product Development efforts.
• Provide industry feedback to product managers for product improvements and roadmaps.
• Travel as required to support assigned Hyperscale accounts.

Education

Bachelor’s in engineering, business or related degree

Job description

JOB DESCRIPTION

Reporting to the Director of Technical Sales – Power Management, this role is responsible for Technical Sales activities and growth initiatives for Vertiv Power Management Products in North America focused on Hyperscale customers. The Technical Sales Manager is responsible for driving growth through identifying new opportunities, fostering strategic partnerships, and developing technical solutions while maintaining strong relationships with key stakeholders. This role requires deep data center knowledge, expertise in AC Power system implementation and the ability to align product offerings with market demands.

Position Summary

Reporting to the Director of Technical Sales – Power Management, this role is responsible for Technical Sales activities and growth initiatives for Vertiv Power Management Products in North America focused on Hyperscale customers. The Technical Sales Manager is responsible for driving growth through identifying new opportunities, fostering strategic partnerships, and developing technical solutions while maintaining strong relationships with key stakeholders. This role requires deep data center knowledge, expertise in AC Power system implementation and the ability to align product offerings with market demands.

Responsibilities

• Build and maintain strong relationships with key decision-makers and senior executives with existing clients and Vertiv key account directors
• Maintain strategic customer partnerships through technical discussions
• Design and propose complex, tailored technical solutions that address business needs and align with company goals
• Produce customer specific presentations that align with their strategy
• Provides technical review and response to Request for Proposals (RFP) for Vertiv Power Management opportunities for assigned Hyperscale accounts. Primary focus will be specification CDE review/completion, review of electrical drawings submitted with RFP, assistance with initial equipment configurations based on understanding of specification/drawing requirements, and aid with completing project specific bid forms (when required).
• Lead coordination with internal teams such as engineering, SFA engineering, technical sales, and sales teams to address barriers in opportunities to orders process
• Represent the company and actively participate in key customer factory visits.
• Participate as needed in account planning efforts and engagement strategies for key clients.
• Support technical proposals, design documentation and project proposals to aid the design process and delivery to customers.
• Provide sales staff with technical assistance and support for technical documentation and customer facing presentations and engagements including leading customer communications.
• Participate in New Product Development efforts.
• Provide industry feedback to product managers for product improvements and roadmaps
• Travel as required to support assigned Hyperscale accounts to support increasing share of wallet within the assigned accounts by supporting in person meetings.

Qualifications

• Bachelor’s in engineering, business or related degree.
• 5-8 years of experience in technical sales or business development roles
• Technical knowledge of 3-phase AC Power products and applications
• Deep market dynamics and industry knowledge
• Experience working on large, complex RFQsExperience working with Sales Offices and Account Managers
• Salesmanship and self-confidence to deal with frequent, stressful customer relationship issues
• Sales Presentation skills
• Ability to work independently with minimal supervision and drive initiatives to completion
• Ability to multi-task and manage multiple projects simultaneously
• Assist in problem job / equipment reconciliation
• Provide a role model within the company for sales department functions

OUR VALUES

• Acting Like an Owner
• Assuming Positive intent in all employee interactions
• Being passionate about your work
• Challenging yourself in personal development
• Being tireless in exceeding customer expectations
• Assisting others to be successful as a team
• Owning our own mistakes quickly
• Talking with people and NOT about them
• Creating a culture where people can be their best

OUR BEHAVIORS

• Be self-aware and learn
• Embrace the customer experience
• Think and act broadly
• Drive change and innovation
• Leverage diversity for organization effectiveness
• Foster collaborative relationships
• Take intelligent risks

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission‑critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.