Technical Sales Manager

Delta Electronics Americas; United States; On-site; USD 135,000 - 165,000; Full time

Job summary

A leading electronics manufacturer is seeking a Technical Sales / Account Manager responsible for managing key customer relationships in the Infrastructure and Automation sectors. The role requires at least 5 years of account management experience, strong consultative selling skills, and the ability to effectively communicate complex solutions. The candidate will develop account strategies, drive sales results, and work collaboratively with internal teams to achieve goals. This position offers a competitive salary of up to $150,000 along with incentives and full benefits.

Qualifications

• 5+ years of experience in the Infrastructure or Automation industry.
• Ability to adapt knowledge base for diverse customer needs.
• Broad working knowledge of robotic and building automation.

Responsibilities

• Develop knowledge of market and industry trends.
• Manage customer relationships and drive execution.
• Ensure teamwork across internal departments.

Skills

Consultative Selling

Professional Selling Skills

Effective communication

Time management skills

Ability to manage diverse teams

Education

Associate’s Degree or recognized further education

Bachelor’s Degree in a related field

Job description

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy‑saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world‑class corporate citizen guided by its mission statement, “To provide innovative, clean and energy‑efficient solutions for a better tomorrow,” Delta leverages its core competence in high‑efficiency power electronics and its ESG‑embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents.

About the role:

The Technical Sales / Account Manager is responsible for managing the assigned key ODM customer’s Infrastructure & Automation business. This will include meeting or exceeding budgets and growth targets. Working with internal & external teams to achieve the congruent goals and objectives. Undertaking a leading Project Management role on an as‑needed basis to ensure all internal business units operate efficiently to demonstrate Delta’s capabilities in delivering a standard to highly customized automation solution.

Key Responsibilities

• Develop strong knowledge of market, account, competition, and industry trends to enable guidance to Delta’s internal production teams.
• Develop a Key Account Strategy to achieve or exceed annual goals, metrics and expectations.
• Responsible for new business growth.
• Total ownership of customer’s business relationship with Delta.
• Acknowledged as the Voice of the Customer (VoC).
• Develop business plans around customers’ stated and implied business trends.
• Manage customers’ expectations and identify gaps with paths to closure.
• Communicate and drive execution to close project wins.
• Monitor, analyze, and drive sales metrics and results.
• Manage and ensure any customer issues are resolved through necessary escalation process.
• Foster a culture of teamwork and information sharing with Product and Project Management teams.

Additional Responsibilities

• Proficient at Consultative Selling.
• Professional Selling Skills in both large account management and new account development.
• Competency of effective communication to senior executives.
• Demonstrate confidence in technical and commercial discussions in either external or internal meeting settings.
• Ability to simultaneously manage multiple projects.
• Highly motivated, result‑oriented and self‑driven, with excellent organizational and time management skills.
• Ability to work with and manage, by influence, a large diverse team to close complex sales opportunities.
• Demonstrated success at working & collaborating with multi‑discipline teams.
• Quickly understand a broad range of Infrastructure & Automation products including electro‑mechanical mechanisms & automation solutions, Electrical Control Panels, Power products, building automation and effectively communicate orally, graphically, or written to assigned PJM team members.
• 5+ years experience in either Infrastructure or Automation industry in an account management role.
• Ability and willingness to adapt and expand knowledge base supporting a changing and diverse customer needs which focuses on the Infrastructure and Automation field.
• Ability to guide FAE’s and activities as needed.
• Broad working knowledge of robotic automation & building automation, Electrical Control Panels & power products is required.

Minimum Qualifications

• Associate’s Degree or recognized further education + 5 years account management experience.

Preferred Qualifications

• Bachelor’s Degree in a related field, Master’s a plus.

Salary up to $150,000 with Sales/performance Incentive and full benefits.

Location: Raleigh, NC.

Seniority level: Mid‑Senior level • Employment type: Full‑time • Job function: Sales, Business Development, Engineering • Industries: Appliances, Electrical, and Electronics Manufacturing.