Technical Sales Lead - USA GOV

Ciena Canada; United States; Vor Ort; USD 144.000 - 230.000; Vollzeit

Zusammenfassung

Ciena on the East Coast USA seeks a senior pre-sales/OSS delivery professional to lead customer engagements, run PoCs, and craft service estimations and SOWs. You will coordinate with Solution Architects and Systems Engineering, demonstrate capabilities, and map complex telecom solutions to customer needs.

Expect frequent travel, on-site meetings around DC, VA, and MD; government clearance status is a requirement for certain projects.

Qualifikationen

• Minimum 8 years in a senior pre-sales or project delivery role within OSS.
• Over 10 years of telecom networking tech including WAN/LAN and 5G.
• Direct experience selling or delivering OSS platforms like Network Orchestration.
• Experience with network and service assurance, SQM and inventory systems.
• Strong verbal and written communication; ability to scope and manage evaluations.
• Ability to travel domestically, attend meetings in DC/VA/MD, and work without relocation.

Aufgaben

• Present the product at a high level to customer prospects.
• Conduct product demonstrations at meetings and events.
• Coordinate responses to RFIs/RFPs with Solution Architect support.
• Manage PoC success criteria with engineering teams' support.
• Support pricing using the standard product price book.
• Lead creation of Services Estimation and SOW materials.
• Serve as the customer technical resource for escalation and support.

Kenntnisse

Senior pre-sales / project delivery

Telecommunications networking

OSS platforms experience

Network Orchestration

5G / Wireless tech

Tools

Amdocs

Ericsson

Netcracker

Oracle

Nokia

Jobbeschreibung

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We're a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being-on and off the job. Connect with a career that matters.

Roles and Responsibilities:

• Present the product at a high level to individual customer prospects.
• Occasionally conduct product demonstrations at meetings, conferences, seminars, etc.
• Co-ordinate and manage the response to functional and technical elements of RFIs/RFPs with support from the Solution Architect.
• Manage the product evaluation process and create any Proof of Concept (PoC) success criteria documentation with support of the Solution Architect and System Engineering teams.
• Support the Sales Leader in the Pricing of a solution using the standard product price book.
• Lead and own the creation of the Services Estimation and associated Statement of Order (SOW). This includes the co-ordination and creation of any critical project review material.
• Be the customer technical product resource for questions, including technical escalations to product support and delivery services teams.

Must Haves:

• Minimum 8 years in a senior pre-sales or project delivery role within the OSS platform industry.
• Over 10 years' experience of telecommunication networking technologies including; WAN's, LANs, and network infrastructure technologies (including L0/L1/L2/L3 Switching & Routing and Virtual Network Functions) and 5G (Wireless).
• Direct experience in the sale and/or delivery of at least one of the following OSS platforms: Network Orchestration - Activation - Physical and Virtual.
• Network and Service Assurance, Performance and SQM.
• Inventory systems supporting planning or service provisioning.
• Good interpersonal verbal and written communications skills including experience supporting the scoping, managing and executing customer product evaluations.
• Outstanding organizational and problem-solving skills, including the ability to meet a business requirement with a technical solution, even in stressful customer situations.

This role is based on the east coast of the USA and we expect the candidate to be able to attend meeting in person in locations around the DC, Virginia and Maryland area on a daily basis. We would not be expecting to cover relocation costs for this role.

Ability to travel domestically and sometimes on short notice outside of the target area.

We are also requiring somebody that either currently holds or has previously held USA government clearance status to be able to work on specific projects.

Nice to Haves:

• Existing knowledge within USA Government Agencies and the various operating groups and processes.
• Understanding of the Telco OSS ecosystem and ideally deep knowledge of one or more of the existing OSS providers products - Amdocs, Ericsson, Netcracker, Oracle, Nokia etc.
• Experience in the creation of Solution Requirement documents as part of an OSS deployment project.

Pay Range: The annual total target compensation pay range for this position is $144, 000 - $230, 000. This includes both base and incentive compensation.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and