Technical Sales Engineer

Kaizen Lab Inc.; Greenwood (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

PTO

Job summary

The George E. Booth Co. is seeking a full-time Technical Sales Engineer for our Greenwood, IN location. The role focuses on understanding customer needs, quoting for projects, and coordinating with internal teams to ensure orders are processed accurately.

The ideal candidate has a technical background, strong communication skills, and a willingness to travel locally. We offer competitive compensation and excellent benefits in a family-owned environment.

Qualifications

• Bachelor's degree in a technical field or equivalent work experience.
• Attention to detail, strong organizational skills, and ability to work independently or with a team.
• Results-driven personality is a plus.
• Strong communication skills, both written and verbal, with ability to discuss technical concepts clearly.
• Willingness to travel locally with occasional overnight stays.
• Minimum 2 years' experience in a technical field with customer service or similar.

Responsibilities

• Assist customers in selecting products based on project needs; prepare quotations and follow up on status.
• Develop a comprehensive understanding of technical products, including concepts like pressure, flow, and resistance.
• Troubleshoot customer issues by analyzing and interpreting problems.
• Enter orders into ERP and Salesforce to support the Technical Sales team.
• Document quotation and follow-up activities in Salesforce/ERP systems.
• Process orders through GEBCO ERP system.
• Coordinate pricing decisions within established parameters and maintain customer care.
• Coordinate with outside sales personnel to develop accounts within the assigned territory.
• Occasionally meet customers on-site as needed.

Skills

Customer communication

Technical product knowledge

Sales support

Team collaboration

Education

Bachelor's degree in technical field

Tools

Salesforce

ERP system

Job description

The George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire their next full-timeTechnical Sales Engineer at our Greenwood, IN location.

The George E. Booth Co. is a majordistributor of process instrumentation products, controls, and related servicesto customers in Illinois, Indiana, Kentucky, Ohio, and Tennessee. Foundedin 1963, George E. Booth Sr. recognized that there would be a natural evolutionin the development of products for the industrial instrumentation processfield.

The ideal candidate will have abilities to interface withcustomers to fully develop an understanding of customer needs and maintain openchannels of communication with both internal and external partners to ensureall customer needs are met. Position is bound primarily to a standard officedesk station with occasional travel to local territory during normal businesshours. A clean driving record required. This role comes with a competitivecompensation plan and as well as excellent benefits. All candidates must belegally authorized to work in the United States.

The Responsibilities for the TSE

• TSEassist customers with selection of products based on the scope of project needs through various applications, prepare quotations and follow-up on status.
• TSEwill need a comprehensive understanding of technical products that may include but are not limited to concepts of pressure, flow, resistance, etc.
• TSEwill troubleshoot situations with customers to analysis and interpret any problems customers may encounter.
• TSE will enter orders into ERP system and Salesforce to help theTechnical Sales team, as needed.
• TSEwill document quotation and follow-up through Salesforce/ERPsystem.
• Position will be required to process all orders through GEBCOERP system.
• TSEwill be responsible for day-to-day decisions related topricing and overall customer care within the company's established parameters.
• Position will coordinate and communicate regularly with outside salespersonto fully develop accounts within designated sales territory.
• Interaction withcustomers on-site may be required at times.

Requirements for theTSE

• Bachelor's degree in technical field (electrical, engineering, etc.) or equivalent work experience in technical field required.
• Attention to detail, organization skills and ability to workindependently or with a team are a must for success in this role.
• TSEwill
• Results-driven personality a plus.
• Strong communication skills whether written, verbal or otherwiserequired especially using moderately complex terminology and concepts.
• Must be willing to travel locally with occasional overnights.
• Minimum 2 years' experience in technical field with customerservice or similar.

Competitive pay, benefits, PTO and matching 401K.