Technical Sales & Design Representative

System One, Inc.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Job summary

System One, Inc. is seeking a Technical Sales & Design Representative in North Houston to bridge customers, Sales, Engineering, Product Management, and Operations.

You will translate customer needs into precise configurations, drawings, and documentation to drive successful projects. This hands-on role combines technical problem-solving with customer interaction and process improvement across documentation, resources, and workflows.

Qualifications

• 2–4 years in technical sales or engineering support.
• Experience in manufacturing design or product design is preferred.
• Strong technical aptitude and problem-solving ability.
• Excellent written and verbal communication skills.
• Highly organized with good time-management.
• Proficiency with Microsoft Office; familiarity with CAD or design software is a plus.

Responsibilities

• Serve as a technical contact for customers, interpreting requirements and integration needs.
• Collaborate with Sales, Engineering, Product Management and Operations to develop solutions.
• Translate requirements into technical designs, configurations and specs.
• Build relationships with customers and internal teams to support projects.
• Respond to inquiries with timely, accurate, technically sound solutions.
• Troubleshoot and document technical issues and best practices.
• Develop and maintain technical content, samples, and documentation for customers and teams.
• Maintain the FileHold database and ensure documentation is accessible.
• Manage master part folders with version control and revisions.
• Identify opportunities to improve tools, workflows and processes.
• Use data to support continuous improvement and informed decisions.
• Represent the company professionally with a customer-first mindset.

Job description

Technical Sales & Design Representative

Location: North Houston (77032)

Direct Hire

Position Overview

Growing manufacturing client is looking for a Technical Sales & Design Representative . This is a key technical resource who bridges the gap between customers, Sales, Engineering, Product Management, and Operations. This person will use their technical and product knowledge to understand customer needs, develop accurate solutions, and ensure a seamless experience from initial inquiry through project execution.

This is a hands-on, cross-functional role ideal for someone who enjoys combining technical problem-solving with customer interaction. The representative will help translate customer requirements into product configurations, technical specifications, drawings/documentation, and other materials needed to support successful projects.

The role will also play an important part in improving internal processes, developing technical resources, maintaining product documentation, and identifying opportunities to make the sales and design process more efficient.

What You’ll Do

• Serve as a technical point of contact for customers, helping interpret requirements, specifications, system integration needs, and product applications.

• Partner closely with Sales, Engineering, Product Management, and Operations to develop accurate and practical product solutions.

• Translate customer requirements into technical designs, product configurations, specifications, and supporting documentation.

• Build strong, professional relationships with customers and internal stakeholders to support long-term project success.

• Respond to customer questions and requests for information with timely, accurate, and technically sound solutions.

• Research, troubleshoot, and resolve technical challenges while documenting solutions and best practices for future use.

• Develop and maintain technical content, samples, documentation, verification records, and other resources that support both customers and internal teams.

• Maintain the FileHold database, ensuring technical documentation is organized, accurate, current, and easy to access.

• Manage and maintain master part folders, both physical and digital, ensuring revisions are properly documented and version-controlled.

• Identify opportunities to improve tools, workflows, documentation, and processes that can increase efficiency and accelerate the sales cycle.

• Leverage data and technical findings to support continuous improvement and informed decision-making across the organization.

• Represent the company with professionalism, strong communication, and a customer-first, team-oriented mindset.

What We’re Looking For

• 2–4 years of experience in technical sales, engineering support, manufacturing design, product design, or a related technical environment preferred.

• Previous experience with product or manufacturing design is highly desirable.

• Strong technical aptitude with the ability to understand complex requirements and develop practical solutions.

• Excellent analytical and problem-solving skills with a natural curiosity for understanding how products and systems work.

• Highly organized with strong prioritization, time-management, and attention-to-detail skills.

• Excellent written and verbal communication skills, with the ability to explain technical information clearly to both technical and non-technical audiences.

• Comfortable working across multiple departments and managing several priorities at once.

• Proficiency with Microsoft Office; experience with additional technical/design software is a plus.

• Professional, polished, and confident when working with customers and internal teams.

• Positive, approachable, and customer-focused personality.

• Collaborative team player who takes ownership, follows through, and contributes positively to the overall company culture.

Why This Role?

This is a great opportunity for someone who wants to grow their technical career while staying connected to customers and the business. You’ll have visibility across multiple departments, exposure to engineering and product development, and the opportunity to make a real impact on how the organization supports its customers and executes projects.

Ref: #209-Rowland Houston

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.