Technical Sales and Field Service Engineer

CaptiveAire; Oxnard (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition reimbursement

Job summary

Dormont Manufacturing Co is looking for a driven engineer to join our sales team in Oxnard, California. This role includes applications engineering, sales support, and providing technical assistance to customers. Ideal candidates should have 3-5 years of experience and a 4-year technical degree in a related field. The position offers a competitive salary between $70k and $100k, with bonuses based on productivity.

Benefits include medical, dental, and vision insurance, 401(k) with employer matching, paid time off, and development opportunities.

Qualifications

• 3-5 years of experience in a related field.
• 4-year technical degree in mechanical, electrical, or science-oriented curriculum preferred.
• Bilingual fluency in English and Spanish preferred.

Responsibilities

• Provide integrated application engineering and design support.
• Research and develop new business opportunities.
• Deliver top-notch customer service.

Skills

Experience in related field

Bilingual fluency in English and Spanish

Excellent communication skills

Problem-solving skills

Organizational skills

Education

4-year technical degree in relevant field

Job description

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Training & Development

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, business development and sales strategies.

Typical Tasks

• Outside sales meetings and calls to build relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles
• Project management of installations in progress – managing schedules/plans to guarantee equipment is on site when needed, creating satisfied and returning customers
• Service and technical support of existing equipment
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen

Primary Job Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of delivering sustainable products and the latest technologies best designed to meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform inside sales support, application engineering, and outside sales.
• Present and provide quotes, submittals, technical product support, job site visits and hands‑on troubleshooting as needed.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with existing and new users.
• Deliver top‑notch customer service and willingness to exceed customer expectations.
• Maintain quick turnaround times as a priority.
• Continuously evaluate and improve processes and the customer experience.

Required Skills

• 3‑5 years of experience in a related field.
• 4‑year technical degree in mechanical, electrical, construction, or a science‑oriented curriculum preferred.
• Bilingual fluency in English and Spanish preferred.
• Excellent computer, organizational and communication/presentation skills.
• Problem‑solving with a passion for continuous learning.
• Strong desire to interface directly with customers.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.
• If not already completed, expectation of FE Exam completion in the relevant field within 6 months of employment.
• Must be a “Go Getter”.

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance based upon election of medical insurance.
• 401(k) with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) license.
• Relocation assistance.

Salary

$70k‑$100k base, negotiable based on experience, with additional monthly bonus based on productivity and profits.

Equal Opportunity Employment

Captive‑Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.