Technical Inside Sales Engineer

CaptiveAire Systems; Slidell (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with employer match

Paid holidays

Tuition reimbursement

Job summary

CaptiveAire Systems in Slidell, Louisiana, is seeking a motivated engineer for their sales team. The position involves application engineering and inside sales support, requiring strong communication skills and a technical background.

With a salary range of $65K to $90K, this role offers extensive training, mentorship, and various benefits including medical insurance and a 401k with employer match. Ideal candidates should have a passion for customer service and possess a proactive attitude.

Qualifications

• 0-5 years experience in a related engineering role.
• Excellent computer skills.
• Strong desire to interface with customers.

Responsibilities

• Providing application engineering and design support.
• Daily inside sales and application engineering tasks.
• Educating users about CaptiveAire products.

Skills

Professional communication skills

Problem-solving

Customer service orientation

Technical knowledge in engineering

Organizational skills

Education

4 year technical degree in a relevant field

Job description

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve application engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Day In The Life

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.

Typical Tasks Include

• Building of relationships with existing and new customers
• Application engineering to apply our products using sound engineering principles
• Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
• Service and technical support of existing equipment
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.

Primary Job Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support and application engineering.
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, etc.
• Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Top notch customer service and willingness to go above and beyond to serve the customer.
• Quick turnaround times a priority.
• Continuously evaluate and improve processes as well as the customer experience.

Required Skills

• 0-5 years experience
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and business savvy
• Passion for work with aggressive nature to succeed
• Willing to travel for various training opportunities
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• MUST BE A “GO GETTER”!

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Salary

$65-$90K base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Equal Opportunity

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.