Technical Sales and Field Service Engineer

CaptiveAire Systems; Chattanooga (TN); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Tuition reimbursement

Relocation assistance

Job summary

CaptiveAire Systems is hiring a motivated engineer for the sales team in Chattanooga, TN. The role involves application engineering, sales support, and customer service in a dynamic environment.

The ideal candidate should have 2-5 years of relevant experience and a 4-year technical degree. We offer a competitive base salary between $70k-$100k, along with comprehensive benefits including medical insurance and a 401k plan with employer match.

Qualifications

• 2-5 years experience in engineering or technical sales.
• FE Exam completion expected within 6 months for engineering graduates.
• Go-getter attitude and strong desire to interface with customers.

Responsibilities

• Provide application engineering and design support for ventilation applications.
• Conduct inside sales support and outside sales tasks.
• Educate users about CaptiveAire products through various presentations.

Skills

Excellent computer skills

Organizational skills

Communication/presentation skills

Problem solving

Customer interface skills

Embracing new technologies

Aggressive drive to succeed

Willingness to travel

Education

4-year technical degree in a relevant field

Job description

Overview

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training plus mentorship to develop skills and a strong understanding of CaptiveAire products, market approach, application engineering processes, and business development and sales strategies.

What Our Employees Have To Say

There is never a day you don’t learn something new at CaptiveAire. The company supports continuous learning and a collaborative environment.

A Day In The Life

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. Projects are high in volume and vary, spanning design, procurement, coordination, and post-sale support. Typical tasks include outside sales meetings, application engineering, and project management of installations in progress to ensure equipment is on site when needed. The role also includes service and technical support of existing equipment and helping end users maintain high levels of customer service.

Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications to meet customer needs with sustainable products and latest technologies.
• Work directly with engineers, contractors, end users, and food service dealers.
• Daily tasks include inside sales support, application engineering and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, site visits, and hands-on troubleshooting as needed.
• Educate and promote CaptiveAire products to users in the market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Maintain quick turnaround times and continuously evaluate and improve processes and the customer experience.

Two to three full days per week in the office on bids, one to two days on job sites, and another day for territory development, which may include presenting to engineers, visiting new customers, or expanding contacts with existing accounts.

Required Skills

• 2-5 years experience
• 4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Willingness to embrace new technologies and business acumen
• passion for work with an aggressive drive to succeed
• Willing to travel for various training opportunities
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
• Go-getter attitude

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based on election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based on tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Salary

Base salary: $70k-$100k, negotiable based on experience, with additional monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is an equal opportunity workplace. Applications are reviewed without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship for employment visa status.