Technical Risk Lead

Dormont Manufacturing Co; Chicago (IL); On-site; USD 101,800 - 163,200; Full time

Benefits offered by this job

Discretionary incentive

Industry-leading benefits

Job summary

Bank of America is seeking a senior MuleSoft/TIBCO API Services engineer to design, deploy, and operate middleware solutions across the enterprise. You will lead end-to-end delivery with clients from inception through production and post-production.

You will mentor infrastructure resources, build scalable API platforms, and coordinate testing, monitoring, and security for API assets across multiple domains. The role requires strong collaboration with geographically dispersed teams.

Qualifications

• Bachelor’s degree in Computer Science or a related field or equivalent work experience.
• 7+ years of middleware support and development experience.
• Hands-on experience in MuleSoft Anypoint Platform and TIBCO.
• Experience developing large-scale integration/API solutions using MuleSoft and TIBCO.
• Experience with API contracts (RAML/Swagger) and API Management modules.

Responsibilities

• Translate business requirements into technical definitions, blueprints, and playbooks.
• Lead evaluation of reference models, blueprints, and third-party products for adoption.
• Mentor infrastructure resources on infrastructure services and validation methods.
• Build scalable API/Integration/Middleware platforms and Mule flows.
• Configure Mule runtimes, gateways, and connectors; QA/QC Mule environments.
• Coordinate performance testing, tuning, and go-live activities.
• Set up API analytics and monitoring templates (Splunk, AppDynamics).

Skills

MuleSoft Anypoint Platform

TIBCO BusinessWorks

API integration

Java/J2EE

Jenkins

Ansible

Linux/Unix

SDLC Agile

RAML/Swagger

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

Confluence

Git

Rally

Eclipse

Unix Shell Scripting

Job description

Job Description

This role is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards, and policies. The job includes facilitating deployment of tools and services, leading others in solution development, maintaining templates, playbooks, and automation used during implementation, and demonstrating expertise within technical domains to support efficient solution delivery and promote exceptional design, engineering, and organizational practices.

Overview

Bank of America CTI API Services team designs, builds, and operates infrastructure for API Platform (MuleSoft / TIBCO) across the enterprise. The team also provides client and product engineering services and other subject API Services expertise to over 400 internal clients. This is a senior/lead MuleSoft/TIBCO based API Services engineer who can work end to end with clients from inception to production and post‑production.

Responsibilities

• Confirm that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions.
• Contribute to the creation/selection of functional and non‑functional product evaluation requirements within and across domains.
• Review and develop software solutions to address manual and repeatable work or inefficient processes.
• Guide the evaluation of reference models, blueprints, playbooks, and on‑site evaluations of third‑party products considered for firm adoption.
• Mentor and assist Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure technology solutions comply with enterprise system design and engineering standards.
• Promote an inclusive and healthy working environment and help resolve organizational impediments/blockers.
• Build high‑quality API/Integration/Middleware platforms that are scalable and global at the core.
• Build and upgrade TIBCO BusinessWorks, iProcess environments.
• Build custom policies, frameworks/components, Mule flows, error handling, and transaction tracing.
• Set up Mule Exchange catalogue orgs and assets in Anypoint Platform Private Cloud Edition (PCE).
• Create wrapper APIs based on Mule Anypoint Platform Management APIs for automation and integration of other platforms to API Hosting platform.
• Configure Mule runtimes, Gateway runtimes, and connectors.
• QA/QC Mule environments for release to the clients.
• Coordinate performance testing and tuning of MuleSoft applications.
• Coordinate negative testing and go‑live activities for new clients.
• Set up monitoring templates including Splunk, AppDynamics, and other tools.
• Use Mule Management APIs to build onboarding and access management automations to the API Hosting platform.
• Set up API analytics for consumption through various channels including Splunk and custom dashboards.
• Set up distributed as well as embedded API gateways with various load balancing topologies.
• Set up security models and policies for consumers and producers of API and catalog assets.
• Work across various platforms and associated stakeholders/business users.
• Understand and follow company policies surrounding data governance, security, and API development.
• Assist integrations team in adopting and learning MuleSoft.
• Work collaboratively with a geographically dispersed team.

Required Qualifications

• 7+ years of middleware support and development experience.
• Hands‑on experience in TIBCO BusinessWorks, iProcess, and MuleSoft Anypoint Platform Private Cloud Edition (PCE).
• Experience developing large‑scale integration and API solutions using MuleSoft and TIBCO.
• Experience creating RAML and SWAGGER‑based API contracts and mock services.
• Experience working with API Management, ARM, Exchange, and Access Management modules of PCE.
• Experience creating custom policies and connectors.
• Experience deploying API / Microservices using various modes including ARM, Containers, and Cloud.
• Development skills/tools: Java/J2EE, Eclipse, Unix Shell Scripting, ANT, Jython/Python, .Net, PowerShell.
• Experience with Continuous Integration and Delivery practices and automation tools (e.g., Jenkins, Ansible / Tower).
• Experience with SDLC development processes (Waterfall, Agile, Lean) and tools (e.g., Jira, Confluence, Rally, Git).
• Hands‑on Linux/Unix and Windows experience in setting up MuleSoft environments/troubleshooting.
• Experience with Service‑Oriented Architecture/Microservices.
• Willing to learn new technologies.
• Excellent problem‑solving and troubleshooting skills.
• Bachelor’s degree preferably in Computer Science or related field or equivalent work experience.

Desired Qualifications

• At least 1 active MuleSoft certification.
• Other middleware technology experience.
• AppDynamics.
• Splunk.
• Ansible.
• Java.
• Python.
• Maven.

Skills

• Analytical thinking.
• Application development.
• Production support.
• Risk management.
• Solution design.
• Automation.
• Business acumen.
• DevOps practices.
• Solution delivery process.
• Stakeholder management.
• Adaptability.
• Architecture.
• Innovative thinking.
• Project management.
• Technical strategy development.

Shift

1st shift (United States of America)

Hours Per Week

40

Pay

US – IL – Chicago – 540 W Madison St – Bank of America Plaza (IL 4540)
US – NJ – Jersey City – 101 Hudson St – 101 Hudson (NJ 2101)

Pay Range

$101,800.00 – $163,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary Incentive

Employees eligible for an annual discretionary award based on overall individual performance results and behaviors, the performance and contributions of their line of business and/or group, and the overall success of the company.

Benefits

This role is currently benefits‑eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.