Technical Resiliency Testing Coordinator

Bank of America; Jacksonville (FL); On-site; USD 110,000 - 167,000; Full time

Job summary

An established industry player is seeking a Technical Resiliency Testing Coordinator to enhance its Business Continuity Program. This role involves supporting resiliency testing across various platforms, ensuring the bank's assets are protected through robust technical solutions. The ideal candidate will have extensive experience in disaster recovery planning, strong analytical skills, and the ability to lead projects with minimal oversight. Join a company committed to creating a supportive and inclusive workplace where you can thrive and make a meaningful impact on the financial lives of clients.

Benefits

Paid Time Off

Health Insurance

Retirement Plans

Flexible Work Hours

Employee Discounts

Qualifications

• 10+ years of experience in technology support for resiliency testing.
• Strong understanding of MF and SAP architecture.
• Ability to lead projects with minimal management oversight.

Responsibilities

• Support Business Continuity Program's Application Resiliency Testing Requirements.
• Coordinate with Technology Management for testing activities.
• Provide technical consulting for vendor information security testing.

Skills

Business Continuity Planning

Disaster Recovery Testing

Technical Consulting

Microsoft Excel

Interpersonal Skills

Project Management

Communication Skills

Education

Bachelor's Degree

Certifications in Business Continuity

Tools

Continuity Planning Tool (CPT)

Tableau

SharePoint

Visio

Job description

Technical Resiliency Testing Coordinator

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

Responsible for supporting the Business Continuity Program's (BCP) Application Resiliency Testing Requirements. This role will support testing deliverables across Global Technology. The role will work closely with all Technical Recovery Testing: to include Mainframe (MF), MF Application Resiliency Certification (ARC), Shared Application Platform (SAP), and Application Production Location (APL) testing.

Job Description:

Individual provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology-based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary.

Required Qualifications:

10+ years of experience supporting technology teams in supporting firm-wide Resiliency testing (i.e., delivering requested artefacts, verify completeness / accuracy)

Strong understanding of MF and SAP architecture with the ability to assist in the Disaster Recovery testing process and procedures

Understand key systems including CPT (Continuity Planning Tool), Alphabet (btConverge) etc., Tableau dashboards and metrics

Coordinate with Technology Management in monitoring the execution, collection, and completion of MF and SAP testing activities

Partner with Technology Management in the execution of testing reviews– ensure completeness of testing data and identify remediation activities for test failures

Sound knowledge in business continuity and Disaster Recovery planning and testing environment

Strong in Microsoft Office suite skills, particularly with Excel – ability to code - and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio

Ability to learn quickly, including learning systems, and produce results

Ability to lead projects to completion with minimal management oversight

Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills

Desired Qualifications:

Of high integrity, energy and has strong interpersonal skills

Self-directed, detail oriented, organized, and exercises good judgment

Ability to communicate in a clear, concise manner

Ability to multi-task and work effectively across multiple organizational units

A self-starter with ambition and drive and exhibits ability to proactively follow up and get results

Relationship management skills

Process Re-engineering skills

Ability to work with individuals at all levels within organization

Shift:

1st shift (United States of America)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

Responsible for supporting the Business Continuity Program's (BCP) Application Resiliency Testing Requirements. This role will support testing deliverables across Global Technology. The role will work closely with all Technical Recovery Testing: to include Mainframe (MF), MF Application Resiliency Certification (ARC), Shared Application Platform (SAP), and Application Production Location (APL) testing.

Job Description:

Individual provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology-based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary.

Required Qualifications:

• 10+ years of experience supporting technology teams in supporting firm-wide Resiliency testing (i.e., delivering requested artefacts, verify completeness / accuracy)

• Strong understanding of MF and SAP architecture with the ability to assist in the Disaster Recovery testing process and procedures

• Understand key systems including CPT (Continuity Planning Tool), Alphabet (btConverge) etc., Tableau dashboards and metrics

• Coordinate with Technology Management in monitoring the execution, collection, and completion of MF and SAP testing activities

• Partner with Technology Management in the execution of testing reviews– ensure completeness of testing data and identify remediation activities for test failures

• Sound knowledge in business continuity and Disaster Recovery planning and testing environment

• Strong in Microsoft Office suite skills, particularly with Excel – ability to code - and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio

• Ability to learn quickly, including learning systems, and produce results

• Ability to lead projects to completion with minimal management oversight

• Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills

Desired Qualifications:

• Of high integrity, energy and has strong interpersonal skills

• Self-directed, detail oriented, organized, and exercises good judgment

• Ability to communicate in a clear, concise manner

• Ability to multi-task and work effectively across multiple organizational units

• A self-starter with ambition and drive and exhibits ability to proactively follow up and get results

• Relationship management skills

• Process Re-engineering skills

• Ability to work with individuals at all levels within organization

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)Pay and benefits informationPay range$110,200.00 - $166,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

About the company

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.