Technical Representative

Amrize; Richmond (VA); Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

401(k) and Roth 401(k)

Employee stock purchase plan

Medical, dental, disability and life

Paid time off and holidays

Educational assistance program

Dress for your day

Job summary

Amrize is seeking a Technical Representative to perform field-based warranty and technical services for commercial roofing applications. This role requires inspecting roofing projects, diagnosing issues, and coordinating repairs while maintaining strong customer relationships.

The position offers a remote work arrangement with travel, a competitive salary, benefits, and opportunities to contribute to safety and quality initiatives within Amrize Building Envelope.

Qualifications

• Bachelor Degree in Construction Management or Architecture or 4 years active duty; or High School Diploma with 4+ years in construction.
• Strong customer service orientation and professional demeanor.
• Excellent verbal and written communication skills.

Responsibilities

• Performing technical inspections of commercial roofing applications for warranty coverage.
• Conduct leak investigations and small repairs to stop leaks.
• Assist in completing larger warranty repairs in the region.
• Train licensed roofing contractors in proper application techniques.
• Educate customers on specifications and warranty requirements.
• Develop strong customer relationships and manage expectations.
• Adhere to safety regulations and company policies.
• Communicate with customers and prioritize workload.
• Support health, safety and environmental policies.

Skills

Customer service

Communication skills

Time management

Problem solving

Education

Bachelor Degree in Construction Management or Architecture

High School Diploma with 4 years construction

4 years active duty

Tools

Driver's license

Job description

Technical Representative

Requisition ID: 16459

Location:

MD, USMD, USPA, USVA, USPA, USVA, US

Pay Type: Salary

Position type: Full-time / Salary

COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Learn more at www.amrize.com/careers (https://www.amrize.com/us/en/careers.html)

Description:

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.

Were seeking a Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

Job Title: Technical Representative | Req ID: 16459 | HR Contact: Caitlyn COLLINGS | Location: Remote Worker - Maryland, Remote Worker - Maryland, Remote Worker - Pennsylvania, Remote Worker - Pennsylvania, Remote Worker - Virginia, Remote Worker - Virginia

ABOUT THE ROLE

Manager: Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope.

WHAT YOU'LL ACCOMPLISH

• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.

• Perform leak investigations & make small repairs to stop the roof from leaking.

• Assist in completing larger warranty repairs in the region.

• May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.

• Responsible for educating customers on specifications and what is needed to warrant the application they are installing.

• Ability to develop strong customer relationships and inspire customer confidence.

• Ability to follow corporate and division policies and applicable governmental safety regulations are required.

• Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.

• Communicating with customers and balancing customer expectations on service calls and inspections; Ability to prioritize work load.

• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.

Field of Study Preferred: Construction

Required Work Experience: Minimum 4 years in construction industry.

Travel Requirements: 10-15% Over night/out of town travel required.

Additional Requirements:

• Must be personable and professional and maintain high level of integrity.

• Strong customer service focus.

• Strong verbal and written communication skills.

• Ability to think outside the box.

• Good organizational and time management skills are a must.

• Must be able to travel overnight 10% to 15% of the time by air or vehicle.

• Must also be able to work flexible hours with minimum notification when necessary.

• Must possess a current driver’s license.

• Successful candidates must adhere to all safety protocols of Amrize Building Envelope.

• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Competitive salary

• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings

• Employee Stock Purchase Plan

• Medical, Dental, Disability and Life Insurance

• Holistic Health & Well-being programs

• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

• Vision and other Voluntary benefits and discounts

• Paid time off & paid holidays

• Paid Parental Leave (maternity & paternity)

• Educational Assistance Program

• Dress for your day

#AMRIND

#DUROLAST

#LI-SW1

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

BUILDING INCLUSIVE WORKSPACES

At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail] . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.