Technical Quoting Engineer

Les Olson Company; South Salt Lake (UT); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Sick Days

Paid Holidays

Life Insurance

Local Volunteer Opportunities

Work-life Balance

Zusammenfassung

Les Olson Company seeks a detail-oriented MIT Quoting Specialist to join the Managed IT (MIT) team, supporting the sales function with precise quotes and timely order processing for hardware and software.

The role emphasizes organization, customer focus, and collaboration. You may interact with customers indirectly, but your accuracy directly impacts sales success and satisfaction.

Qualifikationen

• Bachelor's degree required or related field.
• 2–4 years of related experience.
• Experience with quoting, order processing, CRM, or Autotask is a plus.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.

Aufgaben

• Serve as a primary point of contact for sourcing, pricing, availability, and technical information for the sales team.
• Respond to inquiries about products, features, pricing, and specifications.
• Review and manage quote requests through Salesforce and delegate as appropriate.
• Verify information for accuracy and completeness.
• Ensure quotes are professional and customer-ready.
• Create Autotask tickets for approved products/services.
• Assist with monthly reviews: product updates, pricing changes, renewals, and refresh opportunities.

Kenntnisse

Attention to detail

Multi-tasking

Communication skills

Customer-focused

Willingness to learn

Quoting/order processing/CRM

Autotask experience

Sales support

Ausbildung

Bachelor's degree in Business Administration, MIS or related field

Tools

Salesforce

Autotask

CRM systems

Jobbeschreibung

Les Olson Company is seeking a detail-oriented MIT Quoting Specialist to join our Managed IT (MIT) team. This role is a vital part of the sales process, supporting our sales team with accurate, timely quoting and order processing for Managed IT hardware and software.

The ideal candidate is organized, customer-focused, and thrives in a collaborative environment. While this role may not always involve direct customer interaction, your communication and accuracy will have a direct impact on sales success and customer satisfaction.

What you'll do

• Serve as a primary point of contact for product sourcing, pricing, availability, and technical information for the sales team
• Respond to sales inquiries regarding products, features, pricing, and specifications via multiple communication channels
• Receive, review, and manage quote requests through Salesforce and delegate as appropriate
• Verify and validate all information provided by sales to ensure accuracy and completeness
• Request additional details from sales when needed to avoid incorrect or costly solutions
• Ensure all quotes are professional, accurate, and customer-ready
• Update, review, and submit quote revisions as requested
• Exercise sound judgment and creativity when handling non-standard hardware or software requests and provide alternative solutions when needed
• Process accepted MIT quotes efficiently and accurately
• Create Autotask tickets for approved products and services
• Assist with proactive monthly reviews, including:
• Product updates and changes
• Pricing increases
• Subscription renewals and support agreements
• Hardware and software refresh opportunities
• Notify sales of pricing or product changes affecting current or future quotes
• Support team projects and assist coworkers as workload allows
• Maintain and expand product knowledge through company and vendor-provided training

Qualifications

• Strong attention to detail and accuracy
• Ability to manage multiple requests in a fast-paced environment
• Excellent written and verbal communication skills
• Customer- and team-oriented mindset
• Willingness to continuously learn new products and technologies
• Experience with quoting, order processing, CRM, or Autotask is a plus
• 2-4 years of related experience
• Batchlor's degree in Business Administration, Management Information Systems or related field.
• Paid Time Off
• Sick Days
• Paid Holidays
• Work-life Balance
• Life Insurance
• Local Volunteer Opportunities

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.

Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.

• We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
• We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
• We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.

Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!