Technical Quality Service Technician - BESS

Sungrow Power Supply Co., Ltd.; Houston (TX); On-site; USD 49,593 - 55,104; Full time

Job summary

A leading renewable energy company in Houston is seeking a Technical Quality Service Technician to perform field upgrades and troubleshooting for PV and BESS systems. The position requires a Bachelor’s degree in Engineering and 1–3 years of relevant experience. The ideal candidate will also possess strong analytical and communication skills and be willing to travel extensively. This is a contract-to-hire role offering a competitive hourly pay rate between $36.00 and $40.00.

Qualifications

• 1–3 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Certifications such as OSHA, NFPA 70E preferred.
• Must be authorized to work in the U.S.

Responsibilities

• Perform and implement field upgrades for PV and BESS systems.
• Conduct hands-on troubleshooting and repair.
• Lead on-site technical tasks as needed.
• Provide technical feedback to engineering teams.
• Deliver training to service vendors.

Skills

Experience in technical support

Problem-solving mindset

Strong analytical skills

Excellent communication skills

Working knowledge of PV and BESS systems

Education

Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline

Job description

Overview

Technical Quality Service Technician - BESS

Base pay range: $36.00/hr - $40.00/hr. This range is provided by Sungrow Power Supply Co., Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Sungrow Power Supply Co., Ltd. is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability.

This is a dynamic, fast-track role reporting to the Rework Manager. The position will be a key member of the Technical Quality Team and will be the main technical person to implement engineering changes, software and hardware upgrades to the machines.

Responsibilities

• Perform and implement field upgrades (software/hardware) for PV and BESS systems per ECN requirements.
• Conduct hands-on electrical/electronic troubleshooting and repair of inverters and system components in the field.
• Support service vendors during rework activities and lead on-site technical tasks as needed.
• Provide technical feedback to engineering teams to support design and quality improvements.
• Update and maintain SOPs related to engineering changes and field upgrades.
• Deliver training to service vendors to ensure consistent rework quality and procedures.
• Collaborate with CoE teams (US & China) during complex troubleshooting.
• Conduct site audits and inspections to monitor vendor workmanship and safety compliance.
• Prepare and submit detailed field reports for internal and customer review.
• Participate in technical proposal development by providing input on technical scope and effort estimates.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline.
• OSHA, NFPA70E, Electrical Safety certifications are desirable.

Skills and Abilities

• 1–3 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Working knowledge of PV and BESS systems is highly desirable.
• Certifications such as OSHA, NFPA 70E preferred.
• Strong analytical and troubleshooting skills with a hands-on, problem-solving mindset.
• Excellent communication and customer-facing skills.
• Ability to work independently and manage multiple tasks under tight timelines.
• Must be willing and able to travel extensively (80%+) to customer sites nationwide.
• Valid driver’s license required.
• Must be authorized to work in the U.S.
• Ability to work at night per customer request.

Travel

• 80% Plus

Work Location and Status

• Contract-to-Hire, Houston Area

For candidates in California, Colorado, New York and Washington, the anticipated hourly rate for this role is between $36.00-$40.00. This range does not include other compensation components or benefits. Base salary offered is dependent on factors including job-related skills, qualifications, experience, education, location, or other factors related to the role.

Sungrow is an equal opportunity employer. Due to strong interest in this position, Sungrow will only reach out to candidates who best meet the requirements. Thank you for your interest in Sungrow.

Referral programs are available to increase interview chances. Get notified about new Quality Technician jobs in Houston, TX.