Field Service Technician - BESS

Sungrow; Austin (TX); On-site; USD 49,593 - 55,104; Full time

Job summary

Sungrow is seeking a Field Service Technician - BESS in Austin, TX to support commissioning, warranty, and O&M for PV inverters and BESS systems at customer sites and staging yards. You will troubleshoot, repair, maintain and commission equipment, ensuring safety and adherence to Sungrow standards.

The role requires hands-on field work, coordination with engineering and field teams, and ability to lead service activities with subcontractors while documenting all field actions and reports.

Qualifications

• Associate’s Degree in Engineering or Computer Science or related field.
• Experience with solar PV, BESS, and related electrical systems preferred.
• OSHA 10 and NFPA 70e certifications within 12 months of hire.

Responsibilities

• Perform installation, operation, testing, and maintenance of PV inverter and BESS systems at customer sites.
• Troubleshoot and diagnose issues following Sungrow guidelines.
• Lead pre-commissioning and commissioning activities.
• Perform preventive maintenance and LTSA activities as required.
• Coordinate with customers and internal teams for safe and timely project execution.
• Prepare and submit daily field reports and JSA documentation.
• Ensure compliance with safety standards and Sungrow procedures.

Skills

Troubleshooting

Installation

Maintenance

Field service

PV systems

BESS systems

Education

Associate’s Degree in Engineering or Computer Science

OSHA 10 certificate

NFPA 70e certificate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician - BESS

Contractor - Aerotek Machinery Austin, TX, US

22 days ago Requisition ID: 1262

Salary Range: $36.00 To $40.00 Hourly

About Sungrow: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability.

The Position:

This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer’s site or at a staging yard/warehouse. This position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of the facility for all personnel and equipment. Ensures that personnel and safety issues are given priority to maintaining a safe and efficient working environment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response.

Duties and Responsibilities:

• Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment.
• Perform general troubleshooting and diagnosis under Sungrow’s maintenance and repair guidelines.
• As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans
• Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract
• Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc.
• Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
• Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments.
• Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow’s controllers and F&G systems as needed.
• Accurately describes troubleshooting sequences and procedures which they have observed
• Identifies and documents basic mechanical and electrical issues and problems
• Performs basic corrective maintenance
• Create/modify Field Service procedures for safety troubleshooting and maintenance if required.
• When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations.
• Prepare and submit own Daily Activity Reports and Daily JSA Reports.
• Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects
• Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations.
• Verify and comply with engineering documentation standards and test procedures.
• C ompletes documentation in a timely and organized fashion
• Follow level-appropriate standard operating procedures.
• Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement
• Serve as a safety second if needed.

Education or Desired License and Certificates:

• Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college
• Renewable industry experience is desired
• Power Electronics experience is desired
• OSHA 10 certificate within 12 months of date of hire
• NFPA 70e certificate within 12 months of date of hire