Technical Publications Writer

UPS Supply Chain Solutions, Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is hiring a Technical Publications Writer to maintain aircraft manuals and related documentation. The role emphasizes SGML/XML authoring, aviation standards, and cross-functional collaboration in Louisville, KY.

The position requires interpreting engineering orders, creating clear illustrations, and ensuring manuals adhere to ATA/S1000D guidelines while upholding UPS quality and safety commitments.

Qualifications

• Aviation technical writing experience required.
• Knowledge of ATA, S1000D standards and related publications specifications.
• Experience with interpreting engineering orders and drawing illustrations.
• Strong attention to detail and clear communication.

Responsibilities

• Research and interpret technical information to develop technical documents.
• Revise airplane manuals from engineering, manufacturing, and supplier data.
• Create line art illustrations for manuals, catalogs, and related publications.
• Collaborate with internal teams to ensure accuracy and consistency.

Skills

Aviation writing

Regulatory knowledge

Attention to detail

Communication skills

Education

Associate degree

Tools

XML authoring software

SGML/XML editor

MS Office Suite

Vector drawing tools

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

TheTechnical Publications Writer will be responsible for maintaining and updating manuals relating to aircraft maintenance and the operation of UPS aircraft. The specialist will process change notifications in manuals through standards, style guides, and consultation with internal and external departments. Reviewing and editing text, illustrations, and wiring diagrams. This is not remote position. Candidate is required to report to the office in Louisville, KY.

Job Duties:

• Research and interpret technical information to develop technical documents.
• Work independently and as part of a team to help revise a set of airplane technical manuals from engineering, manufacturing, and supplier data.
• Ability to create line art to illustrate aircraft parts and assemblies for use in aircraft technical manuals, parts catalogs, and other related publications.
• Exhibit strong attention to detail and be an excellent communicator.

Qualifications:

• Aviation technical writing experience required.
• Knowledge of technical publications regulatory requirements and Industry Writing Specifications (ATA, S1000D, typical DTDs/schema, elements, and attributes).
• Experience with structured authoring environment (SGML, XML) and .xml authoring software.
• Experience with MS Office Suite.
• Experience with interpreting engineering orders.
• Experience creating and editing vector drawing illustrations.
• Knowledge of aircraft technical documentation, including illustrated parts catalogs, airplane maintenance manuals, operator manuals, and installation instructions.
• A fundamental understanding of FARs as they apply to aircraft operations and maintenance.
• Excellent communication and computer skills.
• Demonstrate strong attention to detail and personal organization.
• Self-starter and able to make sound writing decisions with minimum assistance from supervision.

Required Experience:

• .xml authoring software: 3 years
• Aviation technical writing: 3 years
• Vector drawing illustrations: 3 years (preferred)

Education:

Associate degree or higher in Aircraft Maintenance, English, Technical Communications, Engineering, or a related field (Preferred)

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.