Technical Project Manager [US based] @CXT Software

CXT Software; Kettering (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Technical Project Manager to lead tailored solutions in last-mile logistics. This role offers the opportunity to drive impactful projects, collaborating with cross-functional teams to solve real customer challenges. With a focus on technology and problem-solving, you will manage project delivery from scoping to deployment, ensuring high standards of communication and quality. Enjoy the flexibility of a remote-first environment while being part of a dynamic team dedicated to continuous improvement and customer satisfaction. If you are passionate about technology and ready to make a difference, this is the perfect opportunity for you.

Benefits

100% Remote Work

Flexible Work Environment

Dedicated Growth Path

Access to Leading Tools and Technology

Engaging Community Activities

Qualifications

• 3-5 years experience in project management within a courier or last-mile delivery environment.
• Strong grasp of data-driven insights and data exchange protocols.

Responsibilities

• Lead project delivery and act as the main point of contact for clients.
• Translate customer needs into actionable technical plans and manage project scope.

Skills

Project Management

SQL

Data Analysis

Communication Skills

Problem Solving

Technical Configuration

Education

Bachelor's Degree

Computer Science or Information Systems Degree

Tools

Jira

Confluence

Zoho CRM

Job description

Are you a tech-savvy project leader who thrives on solving complex problems and making an impact?

CXT Software provides the technology backbone for delivery processes, empowering couriers, route delivery companies, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success.

As our new Technical Project Manager, you'll lead the delivery of tailored solutions that solve real customer challenges—from scoping to deployment. This is your chance to shape the future of last-mile logistics through hands-on innovation, cross-functional collaboration, and a focus on meaningful results.

If you are highly motivated, passionate about technology, and eager to contribute to a company that's making a real difference, this is the place for you!

Responsibilities

As a key member of our Professional Services team, you will:

1. Act as the main point of contact for project delivery—working directly with clients to gather requirements, define solutions, and drive implementation
2. Translate customer needs into actionable technical plans, keeping timelines, scope, and quality in check
3. Collaborate across engineering, support, client success, and services to deliver custom solutions that solve unique business problems
4. Handle technical configurations, integrations, and troubleshooting, particularly using SQL, APIs, and EDI standards
5. Proactively manage scope changes, budgets, and project documentation like Statements of Work (SOWs) and Change Requests
6. Track and communicate status, risks, and deliverables with clarity and confidence
7. Work in a remote-first, fast-paced environment that values ownership, transparency, and practical problem-solving

Requirements

We're looking for someone who brings both technical strength and project leadership:

1. 3-5 years of experience in a Courier or Last-mile delivery environment
2. Experience in a Courier or Last-mile delivery environment
3. Strong grasp of data and data-driven insights
4. Basic understanding and appreciation of data exchange protocols: HTTP, SFTP, AWS S3, and common EDI formats (e.g., 210, 214, 990)
5. Prior experience in logistics, courier, or route optimization industries is essential
6. Experience with the Microsoft tech stack (min. 2 years), including cloud/Azure fundamentals
7. Comfortable managing multiple concurrent projects while maintaining high standards of communication and delivery
8. Familiarity with tools like Jira, Confluence, Zoho CRM, and other remote collaboration platforms
9. Bachelor's degree in any field
10. Exceptional written and verbal communication skills
11. A mindset focused on clarity, quality, and continuous improvement

Nice to Have

• Computer science or Information Systems degree
• PMP certifications
• Hands-on experience in MSFT technologies and/or SQL

Benefits

More than just perks, they're the essential components of a rewarding career at CXT Software.

• 100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world
• Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules
• Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals
• Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology
• Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more!

CXT Software is an equal-opportunity employer committed to a diverse workforce. We're seeking agile, resourceful experts ready to leverage creative problem-solving and ingenuity to drive our growth. If you're ready to be a key player in our exciting future, apply now.