Technical Project Manager / TPM - Data and Personalization

Consumer Reports; United States; Hybrid; USD 125,000 - 170,000; Full time

Job summary

Consumer Reports is seeking a Senior Technology Program Manager (TPM) within our Project Management team to guide the Data & Personalization initiative across Digital Product Squads, IT, the Data Office and Marketing. You will help instrument our D&P technical foundation to deliver personalized user experiences for our members.

This hybrid role requires onsite presence some days, and it emphasizes leading complex IT programs, portfolio management, and collaboration with executives and vendors to

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Business Administration, or related field.
• 10–15 years of IT and business industry work experience.
• 3+ years of leadership experience.
• Project Management certification (PMP or equivalent).

Responsibilities

• Oversee one or more complex or enterprise-wide IT program(s).
• Develop program strategy, business cases and high-level project plans.
• Ensure projects integrate and stay on schedule and within budget.
• Engage with IT, executives and external partners to relay goals and updates.
• Track milestones and adjust plans as needed.
• Identify opportunities for IT to achieve enterprise goals.
• Manage JIRA backlogs with Product Management teams.

Skills

Leadership

Program management

Cross-functional collaboration

Communication

Education

Bachelor’s or Master’s in CS/Business or related field

Tools

JIRA

Product backlog management

Job description

Who We Are

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

Overview

CR’s Project Management team is responsible for planning, coordinating, and guiding work so that a project is completed successfully—on time, within budget, and aligned with our organization’s goals and mission to help shape a more equitable and safer marketplace.

As a TPM, you’ll report to the Director, Project Management to support our Data & Personalization initiative to enable personalized user experiences amongst our membership community. Working across all Digital Product Squads, IT, our Data Office and Marketing, you will identify and execute on the development and instrumentation of our D&P technical foundation.

This role is hybrid, requiring the incumbent to be onsite 3 days per quarter, plus occasional in-office team meetings. This position is not eligible for sponsorship or relocation assistance.

How You'll Make An Impact

This position will help increase membership and retention, expanding Consumer Reports’ impact to help consumers and drive marketplace change. You will:

• Oversee one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects.
• Develop the program strategy, supporting business cases and various enterprise-wide high-level project plans.
• Ensure integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
• Engage with IT and business executives, as well as external partners, to relay the strategy, goals, and updates regarding the program.
• Maintain accountability for the successful execution of all IT portfolio projects, ensuring they are completed on schedule, remain within budget, and fulfill all strategic business goals.
• Track key project milestones and recommend adjustments to Project Managers, as needed.\
• Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Manage JIRA Product Backlogs and work with Product Management teams to support product development needs.

About You

You’ll Be Highly Rated If:

• You have the degree or equivalent work experience. Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field AND/OR 10-15 years of IT and business industry work experience.
• You have managed others. At least 3-years of leadership experience required.
• You have managed projects for at least 5-years.
• You have Project Management certification.

You’ll Be One Of Our Top Picks If

• You have experience as a Business Systems Analyst. You can work with technical teams to understand needs, ask the right questions, and translate technical requirements into something business stakeholders can easily understand and approve. Conversely, you can work with business stakeholders to identify & capture business & functional requirements, and then work with technical stakeholders to translate those into technical requirements.
• You are a clear communicator. You are able to communicate measurable goals and provide constructive feedback.
• You have strong cross-functional program management skills. This program involves coordinating work across multiple internal departments & external vendors. Therefore you have strong communication skills, great organization and the ability to influence & keep work streams connected. You are strong in dependency management and possess high-level decision-driving skills.
• You can manage competing priorities.
• You’re collaborative. You remove barriers and can build cross functional support.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The salary range for this position is based on the candidate’s work location. It is anticipated that most qualified candidates will fall near the middle of the applicable range. Compensation for the successful candidate will be informed by their particular combination of knowledge, skills, competencies, and experience.

Consumer Reports has three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

• NY/California: $150K-$170K annually
• DMV/Massachusetts: $130K-$150K annually
• Colchester, CT and additional approved CR locations: $125K-$145K annually

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.