Technical Project Manager (Syracuse, NY)

Logo; City of Syracuse (NY); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

401k

Paid vacation and sick time

Wellness program

Internal advancement opportunities

Job summary

Rapid Response Monitoring in Syracuse, NY seeks a highly technical Project Manager to lead critical software and IT projects. You will collaborate with software engineers, architects and business stakeholders to translate goals into structured technical execution and measurable outcomes.

Applicants should have a solid technical foundation, experience delivering complex initiatives, and excellent communication skills to bridge diverse teams in a fast-moving environment.

Qualifications

• 3+ years leading end-to-end software projects with complex technical requirements.
• Strong understanding of software architectures and integration points.
• Experience with Agile, Waterfall, Kanban, or hybrid delivery.

Responsibilities

• Define scope, requirements, timelines, and deliverables with engineering and business teams.
• Bridge communication between technical and non-technical stakeholders.
• Identify, mitigate risks and track progress across teams.
• Participate in planning, design discussions, and architecture reviews.

Skills

Project management

Software delivery

Stakeholder communication

Education

Bachelor’s degree

Tools

Git

APIs

DevOps

Job description

Location

This position is 100 in office and reports to our facility on site in Syracuse NY Candidates must be local or willing to relocate at their own expense

Job Summary

We are seeking a highly technical Project Manager to lead critical and complex projects This role requires a strong foundation in software development practices and the ability to translate strategic business goals into structured technical execution You will work closely with software engineers architects and business stakeholders to drive projects from concept through delivery ensuring alignment accountability and measurable outcomes Success in this role requires detailed technical knowledge and the ability to navigate fast moving environments while maintaining clarity focus and execution discipline

Salary Range

75000 115000 per year based on experience

Responsibilities

Partner with engineering and business teams to define clear project scope technical requirements timelines and measurable deliverablesServe as a communication bridge between technical and non technical stakeholders ensuring alignment on priorities risks and outcomesApply structured software delivery practices and frameworks eg Agile Scrum Kanban hybrid approaches based on project needsIdentify assess and proactively mitigate technical and operational risks throughout the project lifecycleParticipate in technical planning design discussions and architecture reviews to maintain alignment with strategic objectivesDrive accountability by tracking progress removing blockers and ensuring consistent execution across teams

Required Skills and Qualifications

Demonstrated experience managing software development or IT projects from initiation through deliveryStrong technical foundation with the ability to understand system architecture technical workflows and commercial software applicationsFamiliarity with modern development ecosystems including programming languages or JavaScript frameworks eg Angular React VueWorking knowledge of version control systems such as GitUnderstanding of APIs system integrations DevOps practices or modern software delivery pipelinesHands on experience applying software delivery methodologies eg Agile Waterfall Kanban or hybrid modelsExceptional communication skills with the ability to translate complex technical concepts into clear actionable language

Bonus

For Project Management Professional PMP or other project management certificationsExperience working in commercial software and mission critical solutions

Education

Bachelors degree in a relevant field or equivalent practical experience

Industry Experience

Background managing technology driven or engineering focused initiatives

Project Management Experience

Minimum of 3 years leading end to end project delivery involving complex technical requirements

Mindset

A proactive person who brings accountability and innovation to every initiative

Why Youll Love Working Here

Impactful Work

Lead initiatives that directly support our mission of protecting people and property through innovative technology

Creative Freedom

We value setting ambitious goals and your innovative ideas are essential to our growth

Collaborative Culture

Work alongside experienced engineers product leaders and technology professionals committed to excellence

Growth Opportunities

We invest in professional development and provide opportunities to expand your technical and leadership capabilitiesWhat awaits you at Rapid Response Medical Dental Vision and 401kPaid Vacation and Sick TimeWellness Program Wellness DAYS OFFInternal advancement opportunitiesThe opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems Designated as an Essential Business by the Department of Homeland Security we are dedicated to protecting life and property Founded and headquartered in Syracuse since 1992 with offices in California and Nevada Our growing organization serves as a critical response center focused on protecting life residences and businesses Whether its a kitchen fire an intruder at a business a family member experiencing a medical emergency or preventative non emergency customer service conversations our heroes are here to serve every day 247 365 days a year Supported by teams of experts in their respective fields our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country If you are in search of a unique rewarding career opportunity in an industry like no other join TeamRapid Located in Franklin Square Rapid Response prides itself as a newly remodeled state of the art facility containing ultra modern technology From touch free entrances and continual sanitization to iPad break rooms and comfortable lounge areas our employees enjoy a pristine and contemporary work environment

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments We also offer continued growth through our internal advancement opportunities For more information view our website at httpswwwrrmscomcareers Rapid Response is an Equal Opportunity Employer