Technical Project Manager II

Care Access; United States; Remote; USD 85,000 - 115,000; Full time

Job summary

Care Access seeks a Technical Project Manager II to oversee and enhance lab information technologies, ensure stakeholder engagement, and drive project success. Ideal candidates have extensive experience with LIMS and a strong project management background. This role offers opportunities to support diverse teams and contribute to vital clinical trial processes, fully remote with minimal travel.

Benefits

Paid Time Off (PTO)

100% Employer Paid Medical, Dental, and Vision Insurance

Health Savings Account and Flexible Spending Accounts

401(k) Retirement Plan with Company Match

Qualifications

• 3+ years of project management experience with enterprise solutions.
• 2+ years managing a LIMS or similar laboratory information system.
• Experience with GxP compliance, testing, and validation.

Responsibilities

• Lead role for Lab Information Management System (LIMS) management.
• Administer and prioritize backlog of new functionality requests.
• Facilitate communications and resolutions for system issues.

Skills

Project Management

Stakeholder Management

Analytical Skills

Data-Driven Approach

Cloud Technologies

Lab Information Management Systems (LIMS)

GxP-Compliant Systems

Job description

What We Do

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations

Position Overview

Our organization seeks a highly driven, organized, and analytical Technical Project Manager II (TPM II) to help our teams fulfill their goals by managing the identification, planning, design, build, roll out and support of technology and/or process solutions, including those relating to lab information technologies. These solutions will benefit specific functional teams within the Delivery organization or outside (e.g., Data Engineering, Marketing, IT, Recruiting, Quality, etc.).

This role would include administration, planning, design, management, and monitoring of projects and solutions used in-house at Care. The position will require strong analytical skills, ability to lead efforts with data-driven approaches, and experience with Cloud technologies, particularly lab information management systems (LIMS) or other similar GxP-compliant systems. It will also require stakeholder management skills and experience managing external staff or vendors.

Our ideal candidate would be someone who can gain a deep understanding of the processes requiring systems and solution support. From there, the successful practitioner will be able to develop a plan to build systems, involve key stakeholders, orchestrate systems build effort, and ensure that performance of team members involved lead to the success of effort, including managing vendors and external parties.

They create a methodically defined backlog of requirements and translate them into detail specifications as they are elicited from various stakeholders. The TPM II prioritizes the backlog for implementation as new features roll out and leads conversations around improvements in both technical and layman terms.

The TPM II’s role does not end at feature roll out, however; they continue supporting users to respond to and resolve questions and issues relating to systems managed by the Program Management team.

Our TPM II comes with a solution-driven mindset and can look at the full picture of our business process with embedded systems and process complexities. They are also able to dive in and make micro changes and suggestions as necessary, cognizant of the regulations and industry guidelines and restrictions. This role will require managing systems and applications.

What You'll Be Working On

Duties include but not limited to:

-Take the active lead role as administrator and subject-matter expert for our Lab Information Management System (LIMS) and related systems

-Manage requests for new functionality, prioritize them in a backlog

-Manage vendor communications, including managing issue resolution and functionality requests

-Facilitate communications, change management and decision-making relating to changes or new functionality in supported systems

-Support resolution of issues reported by users for systems which the Program Management team supports

-Learn the organizational systems’ landscape and end-to-end business processes of the way clinical trials are conducted at Care Access

Scope of Role

·Autonomy of Role: Work is performed under limited supervision

·Direct Reports: No

·Number of Direct Reports (if applicable): N/A

·Role(s) Managing: N/A

Physical Requirements

·This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.

Travel Requirements

·This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.

What You Bring

Knowledge, Skills, and Abilities:

·3+ years of experience managing projects, building products, supporting solutions. Expertise in enterprise solutions, product lifecycle and project management.

·2+ years experience configuring and managing a Laboratory Information System (LIS) or Laboratory Information Management System (LIMS).

·Experience working with GxP-compliant systems, including involvement in requirements development, testing, and validation.

Benefits (US Full-Time Employees Only)

·Paid Time Off (PTO) and Company Paid Holidays

·100% Employer paid medical, dental, and vision insurance plan options

·Health Savings Account and Flexible Spending Accounts

·Bi-weekly HSA employer contribution

·Company paid Short-Term Disability and Long-Term Disability

·401(k) Retirement Plan, with Company Match

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.