Technical Project Manager (Data Privacy & AI) - VA

ZipRecruiter; Baltimore (MD); Hybrid; USD 90,000 - 125,000; Full time

Job summary

A leading SaaS company in Baltimore is seeking a Project Manager / Implementation Manager. You will lead the implementation of AI-powered privacy solutions, coordinating with clients and internal teams. The ideal candidate has 3+ years of experience in Project Management, strong communication skills, and knowledge in SaaS platforms. This role offers a competitive salary and benefits in a hybrid work environment.

Benefits

Competitive salary

100% paid medical, dental, and vision

401(k)

Hybrid schedule

Tuition reimbursement program

Company-paid life insurance

Qualifications

• 3+ years of experience in Project Management, Software Implementation, or Customer Success roles.
• Strong communication and interpersonal skills for working with both clients and internal teams.
• Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneously.

Responsibilities

• Lead and manage end-to-end product implementations for clients.
• Coordinate daily with clients and development teams.
• Act as the main point of contact for delivery.

Skills

Project Management

Interpersonal Skills

Technical Knowledge (SaaS)

Problem-solving

Organizational Skills

Client-facing Experience

Job description

Job DescriptionJob DescriptionAbout the Company

Our client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 100 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.

• Office Location: Falls Church, VA (hybrid 3 days per week)

• Product: AI-powered privacy compliance and data governance platform

• Target Market: Mid-Market and Large Enterprises

Our client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.

The Opportunity

As a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.

What You'll Do

• Lead and manage end-to-end product implementations for clients

• Coordinate daily with clients and development teams, keeping both sides aligned and accountable

• Oversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are met

• Act as the main point of contact for delivery, reporting to the VP of Client Delivery

• Provide product expertise to clients and serve as a trusted advisor during the implementation phase

• Proactively identify and resolve issues, keeping projects on track

• Maintain clear and consistent communication with clients, developers, and senior management

• Create and maintain project tracking documentation and regular status reports

What You Bring

• 3+ years of experience in Project Management, Software Implementation, or Customer Success roles

• Strong communication and interpersonal skills for working with both clients and internal teams

• Technical knowledge related to SaaS products or cloud-based platforms

• Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneously

• Excellent problem-solving, organizational, and time-management skills

• Proven client-facing experience, ideally in a B2B/SaaS environment

• Comfortable working in cross-functional teams (product, engineering, support)

• Ability to work from the office in Falls Church, VA, 3 times per week

• Bonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)

Key Success Drivers

• High ethical standards, honesty, and transparency

• Proactive, energetic, involved in company life, and provides feedback

• Customer-centric approach

• Comfortable working in a fast-changing startup environment

• Commitment to data privacy

Why Join?

• Competitive salary: $90,000-$125,000 per year (negotiable depending on your experience)

• Comprehensive benefits: 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)

• 401(k)

• Hybrid schedule (3 days per week) and paid vacation

• Company-paid life insurance coverage

• Tuition reimbursement program

• Rapid career growth opportunities

• Collaborative company culture and supportive, inclusive environment

• Company-paid events, celebrations, and in-office dinners

• Opportunity to make a significant impact in the field of data privacy and AI

Interviewing Process

• Level 1 - Virtual interview with the Hiring Manager (General fit)

• Level 2 - On-site interview in the office (Skills Assessment)

• Reference and Background Checks: conducted after successful interviews

• Job Offer: provided to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of , , , , , sex, marital status, ancestry, physical or mental , genetic information, veteran status, , or expression, , or any other characteristic protected by applicable federal, state or local law.

Compensation Range: $90K - $125K