Technical Project Manager

ZipRecruiter; Salt Lake City (UT); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading logistics provider seeks a Technical Project Manager to oversee eCommerce and fulfillment systems. The ideal candidate will bridge communication between teams, manage project timelines, and ensure system integrations function seamlessly. With a focus on Microsoft Azure, this role demands a proactive communicator who can thrive in a dynamic environment.

Qualifications

• 3+ years in technical project management, ideally in eCommerce or logistics.
• Ability to navigate unstructured environments and drive progress.

Responsibilities

• Serve as the conduit between eCommerce brand teams and logistics partners.
• Translate high-level objectives into actionable technical requirements.
• Manage project timelines and track multiple initiatives.

Skills

Communication

Project Management

Technical Requirements Gathering

Ecommerce Operations

3PL Operations

Tools

Microsoft Azure

Microsoft Office

SQL

Job description

Job DescriptionJob Description

Job Title: Technical Project Manager – eCommerce & Fulfillment Systems
Location: Fairfield, OH (Cincinnati) / Salt Lake City, UT / Nicholasville, KY (Lexington)
Employment Type: Full-Time
Reports To: Chief Technology Officer

Position Overview

We are looking for a Technical Project Manager with hands-on experience in eCommerce operations and 3PL fulfillment systems. This role is critical to driving the success of projects in a fast-moving, loosely structured environment built on the Microsoft Azure cloud stack. The ideal candidate is a pragmatic communicator, comfortable navigating ambiguity, and capable of translating between business needs and technical execution.

Key Responsibilities

• Serve as the conduit between eCommerce brand teams, warehouse operations, 3PL logistics partners, and internal engineering/IT teams.
• Collect and document project requirements by interviewing stakeholders, analyzing existing systems, and proactively identifying gaps—always distinguishing business wants vs. operational needs.
• Translate high-level objectives into clear, actionable technical and functional requirements that align with the capabilities of the Azure platform and integrated systems (e.g., Shopify, ShipCaddie, our WMS platform).
• Create user stories, test cases, use cases, and acceptance criteria that reflect real-world fulfillment and brand operations.
• Support internal teams by drafting clear documentation, follow-ups, and reminders — adapting communication style for operations, IT, or external stakeholders as needed.
• Facilitate and participate in UAT (User Acceptance Testing), ensuring new features or integrations function as expected before deployment.
• Actively manage project timelines with flexibility and ownership, providing just enough structure to maintain momentum without disrupting team workflows.
• Track multiple overlapping initiatives across fulfillment, inventory, returns, and customer order workflows, etc.
• Work closely with DevOps and IT teams to align resources and services to meet project needs.

Skills & Experience

• 3+ years in technical project management, ideally in eCommerce, retail systems, or logistics/fulfillment.
• Demonstrated ability to navigate unstructured or lightly structured environments, using judgment and initiative to drive progress.
• Understanding of 3PL operations, order lifecycle, and fulfillment workflows.
• Experience gathering and documenting functional vs. technical requirements in systems that touch WMS, OMS, and ERP.
• Ability to test and validate systems (e.g., integrations with shipping APIs, product sync logic, inventory updates).
• Excellent communication skills — able to brief C-level stakeholders, coach end users, and specify technical tasks for developers.
• Proficient with the Microsoft Suite of Office tools

Nice to Have

• Familiarity with Shopify, ShipCaddie, Loop Returns, or similar platforms.
• Light SQL querying or ability to validate data pipelines.
• Experience managing third-party vendors and remote teams.
• Knowledge of Microsoft Azure services such as App Services, Azure SQL, Blob Storage.

Company DescriptionIDF (iDrive Fulfillment) is a U.S.-based third-party logistics (3PL) provider specializing in technology-driven fulfillment and shipping solutions. Founded in 2015, IDF has expanded its operations with strategically located warehouses, including a facility in Nicholasville, Kentucky, Salt Lake City, Utah, and Fairfield, Ohio to offer faster distribution across the country .

At the heart of IDF's operations is its proprietary WMS that streamlines the entire fulfillment process—from receiving and inventory logging to pick, pack, and ship. Their technology integrates seamlessly with popular platforms providing clients with real-time visibility and control over their supply chain .

Committed to combining advanced technology with personalized customer service, IDF positions itself as a smart logistics partner that helps businesses grow by removing the complexities of order fulfillment. Their mission is to be effective, efficient, and cutting-edge, measuring success by the success of their clients.Company DescriptionIDF (iDrive Fulfillment) is a U.S.-based third-party logistics (3PL) provider specializing in technology-driven fulfillment and shipping solutions. Founded in 2015, IDF has expanded its operations with strategically located warehouses, including a facility in Nicholasville, Kentucky, Salt Lake City, Utah, and Fairfield, Ohio to offer faster distribution across the country .

At the heart of IDF's operations is its proprietary WMS that streamlines the entire fulfillment process—from receiving and inventory logging to pick, pack, and ship. Their technology integrates seamlessly with popular platforms providing clients with real-time visibility and control over their supply chain .

Committed to combining advanced technology with personalized customer service, IDF positions itself as a smart logistics partner that helps businesses grow by removing the complexities of order fulfillment. Their mission is to be effective, efficient, and cutting-edge, measuring success by the success of their clients.