Technical Project Manager

VNS Health; New York (NY); On-site; USD 110,000 - 147,000; Full time

Benefits offered by this job

Referral bonus

PTO 30 days + 9 holidays

Health insurance for you and family

Retirement savings match

Wellness programs

FSAs for healthcare & dependent care

Tuition reimbursement

Career growth opportunities

Internal mobility & CEU credits

Job summary

VNS Health seeks a Technical Project Manager to lead complex cross-functional technology initiatives aligning with strategic business objectives across the organization. You will plan, coordinate, monitor, and deliver projects across multiple lines, ensuring alignment with priorities, budgets, and operations.

The role partners with technology, business, and executive stakeholders to drive project execution, portfolio visibility, and process improvements in a healthcare environment.

Qualifications

• Bachelor's degree in IT or related field; equivalent experience.
• Minimum five years of cross-functional project management experience.
• Knowledge of PMI and change management frameworks.
• Experience with project management tools (Asana or Smartsheet) required.
• Experience with SaaS, healthcare data, cloud, and API integrations.
• PMP/CSM certifications preferred.
• Healthcare IT project experience preferred.

Responsibilities

• Lead complex cross-functional projects from initiation to close.
• Develop project plans, schedules, budgets with stakeholders.
• Identify risks, dependencies, and mitigation strategies.
• Provide portfolio visibility and governance to leadership.
• Coordinate offshore/nearshore teams and vendor activities.
• Support process improvement and organizational transformation.

Skills

Project management

Cross-functional

Stakeholder mgmt

Change management

Healthcare domain knowledge

Data-driven decision making

AI/reporting tooling

Vendor coordination

Education

Bachelor's Degree in Information Technology or related field

Tools

Asana

Smartsheet

PM software

Job description

Overview

The Technical Project Manager leads complex cross-functional technology initiatives that support strategic business objectives across VNS Health.

The role is responsible for planning, coordinating, monitoring, and delivering projects across multiple business lines while ensuring alignment with organizational priorities, budget expectations, and operational goals.

The Technical Project Manager partners with technology, business, and executive stakeholders to drive project execution, portfolio visibility, process improvement, and operational effectiveness.

The role applies project management methodologies, technical knowledge, and analytical capabilities to support successful delivery of initiatives within a healthcare environment.

Working under limited supervision, the Technical Project Manager provides leadership and guidance across projects and programs without direct people management responsibility. Provides timely visibility into project performance and escalates risks, resource constraints, technical dependencies, and decisions requiring program-level intervention.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Project and Program Delivery
• Leads complex cross-functional projects and initiatives across multiple business lines from initiation through implementation, stabilization, and close.
• Develops project plans, schedules, resource plans, and budgets in collaboration with Product, Development, Testing, Project Sponsors, Finance, and executive stakeholders.
• Coordinates project teams to identify issues, risks, dependencies, and opportunities for improvement.
• Develops and implements mitigation strategies to address project risks and challenges.
• Monitors project quality and ensures deliverables meet project objectives, specifications, and stakeholder expectations.
• Supports business process reengineering initiatives, change management, and organizational transformation efforts.
• Portfolio Management and Reporting
• Provides visibility into project progress, risks, dependencies, and outcomes.
• Supports data-driven decision making through reporting, analysis, and performance monitoring.
• Stakeholder Engagement and Governance
• Maintains stakeholder accountability and alignment throughout project execution.
• Facilitates communication across technical and business teams to support project objectives. Coordinates with offshore and nearshore teams to support project execution and operational activities.
• Supports procurement and vendor management activities to improve cost efficiency and delivery outcomes.
• Process Improvement and Operational ExcellenceSupports co
• ntinuous improvement of project management processes, standards, and delivery .
• Assists with troubleshooting operational issues, developing solutions, and coordinating implementation activities.
• Leverages technology and automation capabilities to improve transparency, reporting, and project execution.
• Applies artificial intelligence tools to automate reporting, develop dashboards, and enhance project workflows.
• Supports organizational efforts to improve project delivery effectiveness and operational performance.
• Leadership and Influence
• Influences project decisions through expertise, analysis, and collaboration.
• Builds strong relationships across business and technology functions to support successful project outcomes.
• Information Technology Only:
• Provides project management oversight, monitoring, data collection, and analytical support throughout project lifecycles.
• Compiles and distributes project information, status reports, portfolio budget expenditures, and operational capacity metrics.
• Builds and maintains project and portfolio dashboards for technology and senior leadership review
• Tracks project budgets, resource utilization, and operational performance indicators.
• Partners with senior leaders, executives, project sponsors, and stakeholders to support strategic plans and objectives.
• Provides guidance and leadership across project teams and stakeholder groups
• Business Implementation Only:
• Leads assigned technology implementation projects supporting VNS Health Plans operations and strategic priorities from initiation and requirements through solution design, build, testing, implementation, go-live, stabilization and project close.
• Partners with Health Plan Operations, Technology, Product, Data & Analytics, Information Security, vendors, and other stakeholders to translate operational needs into executable technology initiatives.
• Develops and maintains a strong understanding of VNS Health Plans business operations and technology environment, including the relationship among operational processes, applications, data, integrations, vendors, and regulatory requirements.
• Manages implementation readiness, project-level change management, go-live activities, command centers, stabilization, transition to operations, outstanding issue resolution, and documentation of project outcomes.
• Monitors post-implementation adoption, stabilization, and project-level performance measures and escalates risks, resource constraints, technical dependencies, and decisions requiring program-level intervention.
• Coordinates third-party healthcare technology vendors and implementation partners supporting assigned Health Plan technology initiatives.
• Participates in special projects and performs other duties as assigned.
• Participates in special projects and performs other duties as assigned.

Qualifications

Education: Bachelor's Degree in Information Technology or a related field, or equivalent related experience required

Work Experience: Minimum of five (5) years of project management experience leading cross-functional projects required

Knowledge of Project Management Institute (PMI) and change management methodologies and frameworks required

Experience applying project management methodologies and managing project goals, schedules, and outcomes required

Proficiency with project management tools such as Asana or Smartsheet required

Strong understanding of software-as-a-service platforms, healthcare data, cloud environments, system integrations, APIs, DevOps practices, and change and release management required

Basic understanding of data architecture, data flows, and extract, transform, and load (ETL) processes required

Demonstrated stakeholder management experience and ability to establish effective cross-functional relationships required

Experience leveraging artificial intelligence tools to automate reporting, develop dashboards, and improve project transparency and workflow efficiency required

Experience coordinating offshore and nearshore teams to support project execution and operational activities required

Project Management Professional (PMP) certification preferred

Certified ScrumMaster (CSM) certification preferred

For Information Technology Only: Minimum of three (3) years of experience working within healthcare environments, preferably supporting provider or payer organizations

For Business Implementation Only: Minimum of three (3) years of experience working within healthcare environments, preferably supporting multiple operations & technology implementations in a health plan space

Experience supporting Medicare Advantage, Medicaid, Dual Eligible, or other managed-care programs.

Experience with health-plan technology supporting claims, enrollment, provider operations, member services, utilization management, care management, grievances and appeals, quality, payment integrity, or related functions.

Experience managing third-party healthcare technology vendors and system implementations.

Knowledge of healthcare data and APIs as they relate to Health Plan technology implementations.

Pay Range

USD $109,900.00 - USD $146,500.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.