As a Remote Technical Project Manager for Pet Awesome, you will manage a geographically diverse team of independent contractors, orchestrating multiple cross-functional projects simultaneously—including website development, workflow automations, and product execution from launch to revenue growth.
This role requires technical fluency and an ability to operate in a dynamic remote environment, where you will champion a “No Excuses” approach by maintaining continuous alignment on deadlines, deliverables, and expectations, driving both accountability and project quality.
You will collaborate and iterate closely with Key Internal Stakeholders to define deliverables, timelines, and ensure project outcomes align with company goals. Collaboration will typically take place over Slack and Zoom video meetings with cameras on and occasional screen sharing when needed.
Communications:
- Meetings & Communication: Share overlapping availability for meetings and discussions as needed, typically between 14:00 - 16:00 PST
Key Responsibilities:
- Project Management: Oversee project progress ensuring efficient assignment, execution, billable hours, removal of bottlenecks, communications, reduction of feedback loops. Hold stakeholders accountable to their commitments, expectations, deadlines and deliverables.
- Manage Project Briefings: Build, manage, and maintain thorough tasks/project briefings, ensuring objectives, expectations, deliverables and deadlines are clear, details are accurate and all relevant supporting materials are linked, integrated and accessible to applicable stakeholders at all times.
- Workload Management: Organize and optimize workloads for managed stakeholders and ensure hours, budgets, and deadlines with various stakeholders boost business efficiency.
- Deliverable Validation: Evaluate deliverables against project briefings or agreed terms and ensure deliverables, expectations and deadlines are met or resolve discrepancies and notify/hold relevant stakeholders accountable.
- Project billing: Oversee and cross check billable hours reported against task/project deliverables ensuring efficiency, accuracy and accountability.
- Deliverable Handoff: Ensure that ownership and rights to all deliverables are irrevocably transferred to the company upon completion and quality and functionality are preserved.
- Deliverable Integration: Organize and integrate deliverables into relevant project iterations, workflows and business systems to gain leverage from these assets to maximize long term business success.
Requirements:
Mandatory
Experience/Background:
- **1+ years: Direct experience managing technical projects**
- **Cross-Functional Experience – 5 + years in ≥ 2 of the areas below:**
- Project / Program / Product / Operations Management
- Digital Marketing / Logistics / Manufacturing Operations
- Business / Financial / Data Analysis
- Knowledge / Change Management
- (The 5 + years may be spread across multiple roles but must include substantive experience in at least two of these categories.)
Tools/Skills:
- AI tools: Proficiency with and an intermediate understanding of ChatGPT, Microsoft Copilot, Claude, or similar
- Familiarity: APIs, webhooks, and how to scope/coordinate simple integrations (you don’t have to code, but you need to speak the language)
- Project management tools: ClickUp, Notion, Airtable, or Trello
- Communication: Slack, Zoom, and Google Workspace for remote communication and documentation
- Timelines: Capable of breaking down ambiguous goals into structured deliverables, timelines, and checkpoints
Qualifications:
- Technical fluency: You must be comfortable discussing automations, integrations, data flow, and system logic without getting lost
- Audit & Create: Structured documentation (e.g. SOPs, guidelines, workflow maps) that other people can actually follow
- Organization, communication, and follow-through: You’re the one keeping everyone else on track, so you can’t drop the ball
Additional Requirements:
- Recording: Must be capable of recording yourself and others.
Professional Standards:
- Appearance: Wears suitable work attire for a professional setting which includes clean, wrinkle-free, business casual clothing for virtual meetings with stakeholders.
- Organized Workspace: Maintains an organized, quiet, well-lit, and private work space which prevents disruptions during meetings.
Preferred
Tools/Skills:
- Automation tools: Advanced familiarity with tools like n8n, Zapier, Make, or custom scripts.
- Process Mapping: Able to create quick mockups using Miro, Whimsical, or similar tools