Technical Project Coordinator

Hbcu Connect, Llc; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Retirement plan

Paid holidays

Paid time off

Job summary

Maximus is seeking a Technical Project Coordinator to support IT operations by coordinating high-volume projects across infrastructure, cloud, network, endpoint, and IT service management teams. This role provides centralized project visibility, risk management, release coordination, and stakeholder communications, with hands-on support as needed.

Applicants must obtain and maintain a Public Trust; U.S. citizenship or national status is required.

Qualifications

• Public Trust eligibility required; DHS suitability preferred.
• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field or equivalent work experience.
• 7+ years supporting IT operations, project coordination, or systems analysis in complex environments.
• Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment.

Responsibilities

• Coordinate multiple monthly projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and ITSM teams.
• Identify, track, mitigate, and communicate risks; coordinate mitigation with leads and leadership.
• Ensure release readiness with Change/Configuration/Release Management adherence.
• Prepare stakeholder communications: outage notices, change announcements, status updates.

Skills

Public Trust

IT operations

Project coordination

Systems analysis

ITSM

Education

Bachelor's degree in Information Systems

Equivalent work experience

Tools

ServiceNow

SharePoint

AWS

Azure

M365

Job description

Maximus is a trusted federal partner supporting missionâEUR'critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, missionâEUR'driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver highâEUR'impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

This role is remote.

The Technical Project Coordinator supports IT operations by coordinating high-volume technical projects across infrastructure, cloud, network, endpoint, and IT service management teams. This role provides centralized project visibility, risk management, release coordination, and stakeholder communications while flexing into hands‑on technical support as project demands fluctuate.

Job‑Specific Essential Duties and Responsibilities:

• Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams.
• Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership.
• Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes.
• Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users.
• Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, Standard Operating Procedures (SOPs), and Disaster Recovery documentation.
• Provide hands‑on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs.
• Leverage agency‑approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting.

Job‑Specific Minimum Requirements:

• Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.
• BachelorâEUR(TM)s degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience.
• 7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments.
• Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment.
• Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes.
• Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation.
• Strong written and verbal communication skills for executive‑level and technical stakeholders.
• Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials.

Preferred Skills and Qualifications:

• Familiarity with federal government environments.
• Experience using ServiceNow for project tracking, change coordination, and reporting.
• Background supporting cloud platforms (AWS, Azure/M365), enterprise networks, or endpoint services.
• Ability to flex between coordination and technical execution without loss of quality or timeliness.

Minimum Salary

$ 60,000.00

Maximum Salary

$ 90,000.00

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short‑and long‑term incentives as well as program‑specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processâEURincluding accessing job postings, completing assessments, or participating in interviews,âEURplease contact People Operations at [e-mail].