Technical Program Mgr

NetApp, Inc.; San Jose (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

NetApp, a leader in data storage and cloud solutions, seeks a Senior Technical Program Manager to orchestrate Google Distributed Cloud partnership efforts. You will translate partner priorities into executable engineering plans, manage cross-team delivery, and drive resolution for customer-impacting cases.

You will serve as a critical bridge between Google and NetApp engineering, aligning priorities with product management and ensuring clear ownership and accountability across infrastructure,

Qualifications

• 10–12+ years in technical program management or equivalent leadership of complex cross-organizational software programs.
• Serve as the primary liaison between Google and NetApp engineering, ensuring clear communication and follow-through on commitments.
• Own partner-facing program delivery for Google deliverables across NetApp products including infrastructure, Kubernetes/container storage, and object storage.
• Apply cloud and storage platform expertise to understand architecture, dependencies, and tradeoffs; facilitate discussions with architects and engineers.
• Track and manage incoming asks through the Product Variance Request (PVR) process with clear ownership and status.
• Drive prioritization with Google and NetApp counterparts balancing urgency, impact, capacity, and alignment.
• Partner with Product Management to translate partner asks into well-defined requirements and secure commitments.
• Build and maintain integrated program plans with milestones, dependencies, owners, and risks.
• Provide stakeholder tracking and executive-ready status reports on priorities and delivery timelines.
• Support cases and escalations affecting Google environments; coordinate cross-team resolution and root-cause analysis.
• Operate independently in a matrixed, partner-facing environment; escalate when decisions require leadership input.
• Adapt planning and rhythms to Agile, waterfall, or hybrid models as appropriate.
• Influence without direct authority across engineering, product, and support teams.

Responsibilities

• Translate partner priorities into actionable engineering plans and drive delivery to resolution.
• Triaging and tracking incoming asks through the PVR process from intake to release or resolution.
• Drive prioritization and align commitments across Google and NetApp counterparts.
• Collaborate with Product Management to translate partner asks into clear requirements and traceability.
• Build integrated program plans with milestones, owners, and risk mitigation.
• Provide updates to Google leadership and internal partners with status, risks, and timelines.
• Triage and resolve customer-impacting cases with cross-team coordination.
• Operate with strong judgment in a fast-paced, matrixed environment.

Skills

Partner liaison

Program delivery

Cloud storage

Stakeholder mgmt

Roadmap planning

Agile/Hybrid

Jira dashboards

Cross-org leadership

Escalation handling

Independent judgment

Education

BS/MS in CS/Engineering or related field

Tools

Jira

Job description

Job Summary

As a Senior Technical Program Manager for Google Distributed Cloud (GDC) partnership, you will serve as the primary liaison between Google and NetApp engineering—translating partner priorities into actionable engineering plans and driving delivery through to resolution. You will apply cloud and storage platform expertise to understand architecture, dependencies, and tradeoffs across Google-facing deliverables spanning multiple NetApp Products. You will operate independently in a fast-paced, matrixed environment: triaging and tracking incoming asks through Product Variance Requests, aligning prioritization with Google and NetApp counterparts, partnering with Product Management to shape requirements and secure engineering commitments, and keeping stakeholders informed through delivery. You will also support customer-impacting cases and escalations, coordinating between Google Support, internal support teams, and engineering to drive timely resolution.

Job Requirements

• 10–12+ years in technical program management, partner engineering, release management, or equivalent leadership of complex cross-organizational software programs.
• Serve as the primary liaisonbetween Google and NetApp engineering—building trusted relationships on both sides and ensuring clear communication, alignment, and follow-through on shared commitments.
• Own partner-facing program deliveryfor Google deliverables across NetApp products covering - infrastructure, Kubernetes/container storage integration, and NetApp’s object storage—from intake through engineering execution and release or resolution.
• Applycloud and storage platform expertiseto understand architecture, dependencies, and technical tradeoffs; facilitate productive discussions with architects and engineers on both sides.
• Track and manage incoming asksthrough the Product Variance Request (PVR) process—capturing scope, validating feasibility, maintaining visibility, and ensuring asks are routed to the right owners with clear status.
• Drive prioritizationwith Google and NetApp counterparts—balancing partner urgency, business impact, engineering capacity, and strategic alignment across a dynamic request pipeline.
• Partner with Product Managementto translate partner asks into well-defined requirements, secure engineering commitments, and maintain traceability from ask to delivery.
• Build and maintain integrated program plansincluding milestones, dependencies, owners, and risks; proactively surface blockers and drive mitigation across organizational boundaries.
• Provide stakeholder tracking and reportingto Google, engineering leadership, and internal partners—executive-ready status on priorities, progress, risks, and delivery timelines.
• Support cases and escalationsaffecting Google environments—triage issues, coordinate between Google Support, NetApp support, and engineering, and drive root-cause analysis and resolution with clear ownership and follow-up.
• Operateindependently with strong judgmentin a matrixed, partner-facing environment—anticipating needs, driving next steps across time zones and organizations, and escalating when decisions require leadership input.
• Run work inAgile, waterfall, or hybridmodels as appropriate—adapting planning and operating rhythms to partner cadence, release constraints, and team practices.
• Influence without direct authorityacross engineering, product, support, and partner teams; resolve conflicts and build consensus on priorities, scope, and delivery commitments.
• Improve partner program efficiency through practical process discipline and tooling (Jira, dashboards, tracking systems, automation) where it adds value.

Preferred

• Cloud platform and enterprise storage experience; partner or customer-facing TPM background; familiarity with Kubernetes/container storage, object storage, or hybrid cloud deployments; PMP or equivalent a plus.

Education

• BS or MS in Computer Science, Engineering, or a related field.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.