Technical Program Manager, Tech and Product - USDS Seattle Regular R&D Job ID: A10573A

TikTok USDS Joint Venture LLC; Seattle (WA); On-site; USD 120,000 - 190,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking a Technical Program Manager to join the Tech and Product PMO in Seattle. You will drive end-to-end programs, collaborate with Product, Engineering, and Sales teams in the US and Mandarin-speaking regions, and lead cross-functional delivery of new features while upholding user privacy.

The role requires strong Agile/Waterfall experience and a focus on fast execution. We value leaders who can create clear roadmaps, manage complex programs, and mentor

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, Information Systems, or related field.
• 3 years of relevant work experience in project/program management or software development leadership.
• At least 1 year leading Agile development, managing software development projects, and/or maintaining roadmaps for engineering teams.
• Experience managing stakeholder relationships to support revenue, growth and retention.
• Experience planning using Agile and Waterfall methodologies.

Responsibilities

• Drive end-to-end delivery of programs with Product, Engineering, and Sales across the US and Mandarin-speaking regions.
• Manage complex cross-functional programs and own all delivery aspects.
• Create and maintain team roadmaps with Tech and Product leaders.
• Define program processes and continuously improve in a data-driven way.
• Prepare schedules, milestones, and own collaboration tooling and processes.
• Track progress, mitigate risks, and remove blockers.
• Ensure releases to market are smooth and mentor the team.

Skills

Technical PM leadership

Agile methods

Roadmap planning

Stakeholder management

Cross-functional collaboration

Education

Bachelor's or Master's in CS/Engineering/IT

Tools

Roadmap software

Agile tooling

Job description

Technical Program Manager, Tech and Product - USDS

Seattle Regular R&D Job ID: A10573A

Responsibilities

About the team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

We are seeking a Technical Program Manager to join our Tech and Product PMO team based in San Jose. You'll drive the end-to-end tasks that keep the systems behind TikTok running and work with various team members to deliver best user experiences and highest-standard user privacy. As a TPM, you’ll be the bridge between various teams and drive collaboration tasks across teams.

• Work closely with global cross-functional teams from Product, Engineering, and Sales in the US and mandarin-speaking countries to drive the end-to-end delivery of new products, services, and/or features to market.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery.
• Create and maintain the Roadmap for the teams by working with the respective Tech and Product leaders.
• Define the way of driving the programs and constantly find ways to improve the process in a data-driven manner.
• Prepare the project schedule, define the milestones, and be the owner of the collaboration process and tools.
• Track and report progress, identify and mitigate risks, and remove blockers.
• Ensure products and applications release to market smoothly.
• Mentor and help develop the team.

Qualifications

Minimum Qualifications

• Must have a technical educational background, such as a Bachelor's or Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a related field.
• 3 years of relevant work experience in project/program management or software development leadership.
• Must have at least 1 year of experience in each of the following: Leading Agile development processes, managing software development projects, including building development processes and coordinating release schedules, or creating and maintaining software development roadmaps for engineering teams.
• Managing stakeholder relationships and gathering feedback to build programs that support customer revenue, growth, and retention.
• Planning and executing projects using both Agile and Waterfall methodologies.

Preferred Qualifications

• Excellent cross-functional communication and collaboration skills.
• Experience operating in fast-paced environments and managing multiple priorities across time zones.
• Passion for problem-solving, process optimization, and delivering results in a data-driven and iterative way.
• Growth mindset with a willingness to take initiative and adapt in a constantly evolving environment.

Job Information

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision‑making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in‑person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA