Technical Program Manager, Splunk Global Security (SGS)

Cisco; California (MO); On-site; USD 100,000 - 150,000; Full time

Job summary

Join a leading company in cybersecurity as a Technical Program Manager, driving projects for global teams within a dynamic environment. This role requires adept management of technical projects, strong communication, and a background in cybersecurity, ensuring effective delivery and collaboration across various functions.

Qualifications

• 3+ years experience in technical program management.
• Proficient knowledge of cybersecurity areas.
• Cybersecurity certification like CompTIA Security+.

Responsibilities

• Lead multiple projects/programs across global teams.
• Facilitate communication between teams for successful delivery.
• Define project metrics and hold teams accountable.

Skills

Cybersecurity

Project Management

Communication

Problem Solving

Collaboration

Education

Bachelor's Degree

Tools

JIRA

Microsoft 365 Suite

Confluence

Service Now

Job description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

**Overview**

The Splunk Global Security (SGS) organization is seeking a **Technical Program Manager** (TPM) to drive projects and programs across SGS as well as with teams outside of SGS. This role is ideal for anyone with some years of experience as a TPM.

This role requires the TPM to run **technical projects/programs** across globally distributed teams, ensuring accountability to deliver results. You'll lead and influence decision makers and business partners at all levels, and help effect change inside and outside the organization!

**Meet the Team**

Our SGS organization is led by Splunk’s Chief Information and Security Officer (CISO). The team's purpose is to deliver a comprehensive set of services, crafted to successfully defend and protect Splunk and its customers. The Strategy, Planning and Operations (SPO) Team within the SGS organization consists of three functions: Technical Program Management, Service Delivery Management, and Service Operations. Learn more about SGS, meet our leaders, and hear more from our Splunk security experts at splunk.com/careers/splunk-global-security .

**Responsibilities**

**Delivery Oversight:** Lead multiple cross-functional cyber security related and achievement based projects/programs with a coherent approach.

**Project/Program Facilitation** :

+ Facilitate communication and coordination between multiple teams (i.e., between SGS and non-SGS partners (e.g., Finance, Procurement, Engineering)) to ensure successful delivery of the defined project/program outcomes.

+ Apply the concepts of project management including running Sprints and continuous process improvement.

+ Collaborate across a wide range of team members to support the organization's corresponding objectives and results.

+ Drive and maintain attention to quality and detail and hold yourself accountable to the expectations and results.

+ Lead difficult conversations in a professional way and apply judgment to assess criticality and prioritize efforts in alignment with organizational goals.

+ Establish “The Definition of Done” for project/program tasks and handle expectations for all relevant partners.

+ Coordinate with global partners, adapting to varied time zones and cultural contexts to ensure flawless project/program delivery and collaboration.

**Reporting and Metrics:**

+ Define and hold project/program teams to respective operational metrics and Key Performance Indicators.

+ Define and use dashboards and reports that provide transparency into project/program status, and risk areas.

**Collaborator Management:** Develop strong relationships with internal and external partners and multi-functional teams to ensure clarity and accountability to drive the project/program goals.

**Must-have Qualifications**

+ Demonstrated ability post bachelor (of 3 years+) experience in technical program management with strong exposure to cybersecurity technology.

+ Proficient knowledge of cybersecurity areas (examples: Secure Software Development Life Cycle (SDLC); Security controls / Risk frameworks (e.g., ISO, NIST, PCI, FedRAMP); Security Operations; Identity and Access Management (IAM)).

+ Cybersecurity certification: CompTIA Security+ or similar cybersecurity industry certifications.

+ Knowledge of and being able to apply project management methodologies (e.g., Agile, Waterfall, DevOps, DevSecOps, SDLC).

+ Proficient with tools such as JIRA, GSuite, Microsoft 365 Suite, Confluence, and Service Now.

+ Excellent verbal and written communication skills.

+ Ability to thrive in ambiguity and bring structure to sophisticated, unstructured problems.

**Preferred Qualifications**

+ Experience with managing financials surrounding a project/program.

+ Exposure to Splunk products (e.g., Enterprise, SOAR, or Splunk Cloud).

**Splunk is an Equal Opportunity Employer**

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.