Technical Program Manager - Security

Segment (Twilio); Washington (District of Columbia); Hybrid; USD 93,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Commuter benefits

PTO

Holidays

Parental leave

Life insurance

Disability insurance

Job summary

Palantir is seeking a senior security program leader in the United States to drive security deliverables across the software development lifecycle. The role requires synthesizing security goals from product vision, coordinating with security engineers, IT, legal, and customer-facing teams, and ensuring timely incident response and post-incident improvements.

A strong track record in enterprise software security is essential.

Qualifications

• Proven ability to manage complex security or software programs.
• Experience engaging in threat detection, vulnerability management, and incident response.
• Ability to align security goals with product and threat landscape vision.
• Strong judgment and composure under high-pressure security incidents.

Responsibilities

• Partner with Palantir security engineers, infrastructure teams, product managers, and legal to drive security deliverables through the software development lifecycle.
• Synthesize security goals from product vision and map to team tasks and issues.
• Triage requests from the field to create focus and escalate critical items.
• Maintain complete state of projects including remediation timelines, incident obligations, and detection gaps.
• Pre-empt and resolve issues that derail projects.
• Enhance cross-team collaboration across security, IT, legal, and customer-facing teams.
• Read a room of technical experts to align around shared objectives.
• Improve efficiency by addressing miscommunication or coordination gaps.
• Design and improve security processes and frameworks to scale programs.
• Drive incident response coordination with clear ownership and post-incident reviews.
• Collaborate with customer-facing teams on adoption and support of security features and certifications.

Skills

Security program management

Threat detection

Incident response

Cloud security

Cross-functional collaboration

Job description

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

Core Responsibilities

• Partner with Palantir security engineers, infrastructure teams, product managers, and legal to drive key security deliverables through the entire software development and security lifecycle.
• Synthesize concrete security goals from product and threat landscape vision, mapping global security strategy to granular team tasks and issues.
• Triage requests from the field to create maximum focus for the team, while escalating items that need immediate attention.
• Keep broad and complete state of everything involving or related to your projects, including vulnerability remediation timelines, incident response obligations, and detection coverage gaps.
• Pre‑empt and resolve any issues that may steer projects off‑course.
• Enhance cross‑team collaboration across security engineering, IT, legal, and customer‑facing teams.
• Read a room of technical experts to align them around shared objectives.
• Improve efficiency where you see miscommunication or lack of coordination.
• Design, document, and continuously improve security processes and operational frameworks to scale programs without proportional increases in manual effort.
• Drive incident response coordination, ensuring clear ownership, timely communication, and structured post‑incident review processes that result in lasting improvements.
• Work with customer‑facing engineering teams on adoption, roll out, and support of security‑related product features and certifications.

What We Value

• Demonstrated success managing complex security or software development programs for an enterprise software company, startup or otherwise.
• An ability to engage in technical discussion and invest in learning security concepts, including threat detection, vulnerability management, incident response, and cloud infrastructure security.
• Excellent judgment and composure in high‑pressure situations, including during active security incidents.
• A creative approach to program management centered around lightweight frameworks that enable rapid iteration, while operating in harmony with a larger security and engineering organization.
• An ability to develop strong relationships with both technical security teams and customer‑facing stakeholders, with a high level of empathy for our end‑users’ needs.
• Meticulous attention to detail, including holding tightly to your team’s security and product quality bar.
• A proven track record of building and scaling security programs and processes from the ground up.
• Relevant technical background or experience in a security or software‑related field is a plus, but not required.

What We Require

This role requires that you work from the country listed on this job posting and that you are based within a commutable distance of your local Palantir office. Willingness and eligibility to obtain a U.S. security clearance preferred.

Salary

The estimated salary range for this position is $93,000 – $160,000 per year. Total compensation may also include Restricted Stock units, sign‑on bonus and other potential future incentives. The estimate excludes the value of any potential sign‑on bonus, benefits offered, and the potential long‑term incentive value.

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance.
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance.
• Commuter benefits.
• Take what you need paid time off, not accrual based.
• Two weeks paid time off built into the end of each year (subject to team and business needs).
• Ten paid holidays throughout the calendar year.
• Supportive leave of absence program including time off for military service and medical events.
• Paid leave for new parents and subsidized back‑up care for all parents.
• Fertility and family‑building benefits including but not limited to adoption, surrogacy and preservation.
• Stipend to help with expenses that come with a new child.
• Employees can enroll in Palantir’s 401(k) plan.

Life at Palantir

We want every Palantirian to achieve their best outcomes, so we celebrate individual strengths, skills and interests from the first interview to long‑term growth. Paying attention to the needs of our community enables us to optimize opportunities to grow and help ensure many pathways to success at Palantir. We encourage employees to work from our offices to foster connectivity and innovation, although many teams offer hybrid options (WFH a day or two a week). Some roles allow remote work on an exceptional basis; if the posting is specified as Onsite, you are required to work from an office.

Equal Opportunity Employer

Palantir is an equal opportunity employer for all, including but not limited to veterans and individuals with disabilities. We are committed to making the application and hiring process accessible and will provide reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you have been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3). To understand more about how your personal data will be processed by Palantir, please see our Privacy Policy.