Technical Program Manager, Quality & Online Services

PlayStation

San Mateo (CA)

On-site

USD 96,000 - 124,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Job summary

Sony Interactive Entertainment is seeking a Technical Program Manager to lead cross-functional, multi-platform online services initiatives within the quality engineering division. You will drive complex programs spanning hardware and software integrations, partner with developers, product owners, and designers to ensure robust test coverage and scalable automation strategies.

The role requires 3+ years in technical program management, a strong foundation in software development, and experience

Qualifications

Bachelor’s Degree in Engineering, Computer Science, related field or equivalent experience.
3+ years of technical program management experience in software development; Network and HW experience a plus.
Proven track record of delivering on schedule across complex, multi-team technical programs.
Technical experience with reviewing software architecture and design.
Technical experience in online services. Experience integrating with personal devices, apps on PC, or consoles, a plus.
Deep understanding of quality engineering including shift left/shift right methodologies.
Experience with program management and issue tracking tools such as Asana and JIRA.
Experience with KPI development and management.
Proven ability to quickly learn new software.

Responsibilities

Own delivery of large scale technical programs with significant impact.
Define deliverables and milestones for cross team dependencies to achieve maximum efficiency.
Develop a comprehensive roadmap for future releases and projects ensuring teams are able to allocate resources to achieve the roadmap with minimal risks.
Identify and mitigate risks across multiple programs providing clear and proactive communication to Program Management leadership.
Drive alignment across stakeholders providing clear communication and alignment to define key internal milestones, lead technical trade-offs, execute retrospective processes, and optimize program management processes
Backup program team for additional programs including internal tooling.
Develop and maintain deep understanding of systems including HW and SW architecture as well as Application or HW integrations.
Keep aligned with current technical trends and emerging technologies.