Technical Program Manager - Product

Kobie Marketing; Santa Fe (NM); Remote; USD 90,000 - 130,000; Full time

Job summary

Kobie Marketing, recognized as a Top Workplace, is seeking a Technical Program Manager to enhance product execution and optimize engineering delivery. This remote role involves overseeing product lifecycles, managing workflows, and ensuring efficiency across engineering teams. Ideal candidates will possess strong analytical skills and a collaborative spirit.

Benefits

Flexible Time Off

Nine Company-Wide Holidays

Growth and development benefits

Qualifications

• 5+ years of program management experience with 2 years in product or technology.
• Strong understanding of Agile, Scrum, Lean methodologies.
• Proven ability to manage multiple complex projects.

Responsibilities

• Oversee entire product lifecycle from intake to delivery.
• Collaborate with cross-functional teams to ensure alignment.
• Drive operational improvement using data insights.

Skills

Analytical mindset

Collaboration

Agile methodology

Communication

Tools

Jira

Smartsheet

Confluence

Job description

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

·Flexible Time Off to recharge when needed

·Nine Company-Wide Holidays

·A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

About the team and what we’ll build together

Kobie is seeking a dynamic and highly organized Technical Program Manager (TPM) to drive the successful execution of our product portfolio and optimize delivery across engineering teams. This role plays a critical part in ensuring product and engineering teams operate efficiently, meet delivery goals, and align work with broader business objectives. The TPM is not a developer, but a process leader focused on improving operations, managing workflows, and enabling delivery through visibility, structure, and collaboration.

How you will make an impact

• Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
• Maintain comprehensive awareness of all product and feature queues
• Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
• Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.
• Leverage data to identify areas in need of improvement and provide recommendations to leadership.
• Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
• Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
• Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
• Call out, track, report, and follow through on risks and issues until resolution.
• Automate status and progress reporting using integrated tools
• Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.
• Serve as the primary point of contact for anyone within Kobie regarding:
• oRequests in PMT
• oProduct backlog and feature status
• oActive development work
• oImplementation related product features
• oClient-committed initiatives
• Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
• Partner with managers across the organization to coordinate seamless handoffs of work between teams.
• Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.
• Help evolve best practices, templates, and frameworks and dashboards to improve delivery, consistency, and transparency.
• Optimize workflows and enable teams to operate with clarity and agility.
• Drive business transition management, ensuring features delivered are understood and fulfill their intended value.
• Use metrics and trends to guide continuous improvement and operational maturity.

What you need to be successful

• 5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
• Strong understanding of modern product and software development methodologies (Agile, Scrum, Lean, etc.).
• Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
• Strong analytical mindset with experience using data to drive operational improvement.
• Proficient in project and work management tools (e.g., Jira, Smartsheet, Confluence).
• Excellent written and verbal communication skills.
• Comfort working with both technical and business stakeholders.
• Proven ability to influence, collaborate, and lead across multiple levels of an organization.

Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.

A place for allWe celebrate and embrace diversity at Kobie!

Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

Ready to join us?If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!