Technical Program Manager - Physical Security Systems

Google; Reston (VA); On-site; USD 163,000 - 236,000; Full time

Benefits offered by this job

Health insurance and other benefits

401(k) with company match

Generous PTO and holidays

Sick time and parental leave

Job summary

Google is seeking a Technical Program Manager to lead complex projects within the CSRM-SPACE team, sustaining electronic security and safety systems across the data center fleet. You will plan requirements, identify risks, manage schedules, and present tradeoffs to engineers and executives.

You will own global lifecycle standards for physical security devices, architect firmware maintenance programs, and drive remote support performance to minimize downtime, influencing overall risk reduction.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 5 years of program management experience.
• Experience with data analysis, bug fixing, and tracking tools to resolve issues.
• Experience in technical program management for physical security systems, compliance, and data center architecture.
• Experience using CMMS to manage preventive maintenance and workflow automation.

Responsibilities

• Engage with cross-functional teams to optimize configurations and platform integrity for physical security systems.
• Drive standardization of system programming and diagnostic workflows for security infrastructure.
• Develop KPIs for uptime and resolution efficiency; design telemetry dashboards for remote diagnostics.
• Architect and manage a remote support SLA framework with internal and third-party partners.
• Lead RCA for major outages using logs, captures, and telemetry to prevent repeats.

Skills

Program management

Data analysis

Stakeholder management

Technical requirements gathering

Security systems knowledge

Education

Bachelor's degree in a technical field

Tools

CMMS

Job description

Google is seeking a Technical Program Manager to lead complex projects within the CSRM-SPACE team, sustaining electronic security and safety systems across the data center fleet. You will plan requirements, identify risks, manage schedules, and present tradeoffs to engineers and executives.

You will own global lifecycle standards for physical security devices, architect firmware maintenance programs, and drive remote support performance to minimize downtime, influencing overall risk reduction.