Technical Program Manager - Labs

DoorDash; San Francisco (CA); On-site; USD 159,800 - 235,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Comprehensive health insurance

Job summary

A leading logistics technology company in San Francisco is seeking a Technical Program Manager for Hardware New Product Introduction (NPI) to drive complex robotics systems into production. You will coordinate cross-functional teams, manage program timelines, and ensure alignment across engineering and manufacturing. The ideal candidate has over 7 years of experience in hardware program management, a deep understanding of product development processes, and a relevant degree in engineering. The position offers competitive compensation and benefits.

Qualifications

• 7+ years of experience in hardware program management, delivering complex systems.
• Deep understanding of hardware product development processes.
• Hands-on experience with contract manufacturers.

Responsibilities

• Own and drive complex hardware and autonomy programs from concept to production.
• Lead New Product Introduction efforts managing build plans and milestones.
• Serve as the central node for coordinating design and manufacturing.

Skills

Program management

Communication

Robotics systems

Manufacturing processes

Organizational skills

Technical fluency

Education

Bachelor’s or higher degree in Mechanical or Electrical Engineering

Job description

About the Team

DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last‑mile logistics. The team’s mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact, and the team is composed of former pioneers from a variety of robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries, and we’re focused on doing the next 10B even better.

About the Role

As a Technical Program Manager for Hardware NPI you’ll drive execution across cross‑functional teams spanning mechanical design, embedded systems, controls, and manufacturing operations. This is a high‑ownership, mission‑critical role with visibility across the entire hardware product lifecycle—from prototype through scaled deployment.

You will manage the introduction of complex robotic systems into production, define and enforce rigorous development and manufacturing milestones, and ensure seamless coordination across internal engineering and external supply‑chain partners.

What You'll Do

• Own and drive complex hardware and autonomy programs from concept to production, with cross‑functional scope across mechanical, electrical, GNC, and firmware systems.
• Lead New Product Introduction (NPI) efforts, managing build plans, integration milestones, and transfer to contract manufacturing.
• Serve as the central node for coordinating design, manufacturing, validation, and supplier execution across multiple internal and external teams.
• Define and track program timelines, critical paths, and risk mitigation strategies across all technical disciplines.
• Partner with engineering leads to ensure technical decisions align with schedule and manufacturing constraints.
• Communicate program status, risks, and decisions to stakeholders at both engineering and executive levels.
• Help build robust manufacturing plans, including DFM/DFA alignment, pilot builds, and supply‑chain readiness.

We're Excited About You Because

• 7+ years of experience in hardware program management, with a track record of delivering complex electromechanical or robotics systems into production.
• Deep understanding of hardware product development processes, including PLM, PDP, and NPI methodologies.
• Hands‑on experience working with contract manufacturers, from early development builds through to high‑volume production.
• Familiarity with a range of manufacturing processes including PCBA (SMT), injection molding, die casting, and complex system integration.
• Excellent technical fluency, capable of facilitating trade‑offs and understanding implications across ME, EE, firmware, and controls domains.
• Strong organizational skills with an ability to manage multiple workstreams, dependencies, and cross‑functional stakeholders.
• Exceptional communication and reporting skills; able to deliver clarity and alignment in fast‑paced, high‑stakes environments.
• A Bachelor’s or higher degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Must be comfortable exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Preferred Qualifications

• Background in robotics, aerospace, or autonomy‑focused product development.
• Familiarity with embedded software lifecycles and firmware‑hardware integration.
• Experience coordinating high‑reliability or safety‑critical system manufacturing.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

National Base Pay Range

$159,800—$235,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We’re a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Statement of Non-Discrimination

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash.

We value a diverse workforce—people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.