Technical Program Manager, Infrastructure Software Systems

Hardware FYI; Bellevue, Northern (WA, KY); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Meta is seeking a Technical Program Manager to own transformation of a major surface of Meta's Infra software stack. You will partner with Engineering and Product leadership to shape the technical roadmap, design interfaces, and own end-to-end delivery with partner teams globally.

You will drive platform adoption, define onboarding paths, and mentor other TPMs while managing risk and delivering measurable impact across AI-enabled infrastructure programs.

Qualifications

• B.S. in Computer Science or related technical discipline, or equivalent experience.
• 12+ years of experience in software engineering, systems engineering, or technical product/program management.
• Experience delivering technical platforms or infrastructure software programs from inception through production adoption.
• Experience leading large-scale, cross-functional programs with significant organizational impact.
• Experience driving strategic technical initiatives and influencing roadmaps across multiple engineering teams.
• Experience with platform or developer-facing software, APIs, partner onboarding, and platform adoption by external teams.
• Experience with AI/ML or agentic systems and translating requirements into platform decisions.
• Executive-level communication and influencing senior leadership.
• Ability to navigate ambiguity and define structure for multi-quarter programs.
• Experience mentoring other technical program managers and working across time zones.
• Experience building or operating agent-facing platforms, tooling, or APIs.
• Experience migrating large internal customers onto a shared platform.
• Demonstrated ability to integrate AI tools to optimize workflows and drive measurable impact.
• Experience adhering to responsible AI practices and supporting AI/ML infrastructure.

Responsibilities

• Own technical program management for a core area of Meta's infrastructure software stack, including platform strategy and API/interface design.
• Partner with Engineering and Product to define multi-quarter roadmaps and provide design reviews.
• Drive platform adoption end to end, defining onboarding paths and reducing integration friction.
• Translate internal customer needs into platform requirements and broker prioritization.
• Define metrics for platform success and use them to drive decisions.
• Lead technical discussions and mentor other TPMs across the organization.
• Identify cross-organizational systemic problems and establish lightweight operational constructs.
• Perform risk assessment, mitigation, and change management across concurrent programs.
• Communicate vision, goals, and milestones to stakeholders up to VP-level.
• Provide hands-on program management through design, development, testing, rollout and post-launch.

Skills

Program management

Cross-functional leadership

API design

Platform adoption

Executive communication

Ambiguity navigation

Mentoring

Time-zone collaboration

Agent/platform exposure

AI/ML familiarity

Risk assessment

Education

B.S. in Computer Science or related

Job description

The Meta Infra Technical Program Management (TPM) community is pioneering technologies to bring people and businesses closer together at a global scale. Infra TPMs are the enablers for our toughest business strategies to become technical realities, requiring direct and close partnership with both Engineering and Product teams to make products come to life with incredible scale, reliability, and efficiency. Meta's infrastructure software stack is being upgraded for a world where the primary consumer of our platforms is an agent, not a human at a terminal, and our core infrastructure stack is being upgraded for the rigor, speed, and scale required of modern training, inferencing, and app development. These shifts change how we design APIs and interfaces, how we onboard and support internal and external partners, how we plan features, and how we measure adoption and success. We are looking for a Technical Program Manager to own that transformation for a major surface of Meta's Infra software stack. In this role, you will partner with Engineering and Product leadership to shape the technical roadmap for the platforms you own, drive the design and rollout of the interfaces those platforms expose, and own end-to-end delivery and adoption with the partner teams who build on top of them. You will operate with a high degree of autonomy on ambiguous, cross-organizational problems turning open-ended strategic questions into concrete programs with a credible path to success and you will set the technical program management standard for the teams around you.

Responsibilities

• Own technical program management for a core area of Meta's infrastructure software stack, spanning platform strategy, technical design, delivery, and partner adoption
• Partner with Engineering and Product to define the multi-quarter roadmap: shaping feature plans, participating substantively in technical design and API/interface design reviews, and making tradeoff recommendations that leadership acts on
• Drive platform adoption end to end - defining the onboarding path for partner teams, removing friction in integration, and holding the bar on the partner experience from first evaluation through steady-state production use
• Translate the needs of demanding internal customer organizations into platform requirements, and broker the prioritization conversations required to land them
• Define and instrument the metrics that determine whether the platform is succeeding - adoption, reliability, efficiency, and developer/agent effectiveness - and use them to drive decisions rather than to report status
• Lead technical discussions and act as a thought leader in program and design reviews; be the cross-functional partner engineering leaders pull into their hardest problems
• Identify and solve systemic problems that span organizational boundaries, and build the lightweight operational constructs that accelerate team momentum without adding overhead
• Perform risk assessment, risk mitigation, and change management across a portfolio of concurrent technical programs
• Articulate technical vision, requirements, goals, and milestones to stakeholders up to and including VP-level leadership
• Provide hands-on program management through design, development, testing, rollout, and post-launch phases
• Mentor and raise the bar for other technical program managers, and influence how TPM is practiced across the broader organization

Minimum Qualifications

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 12+ years of experience in software engineering, systems engineering, or technical product/program management
• Experience delivering technical platforms or infrastructure software programs from inception through production adoption
• Experience leading large-scale, cross-functional programs with significant organizational impact
• Experience driving strategic technical initiatives and influencing roadmaps across multiple engineering teams
• Experience with platform or developer-facing software, including API and interface design, partner onboarding, and adoption of a platform by teams outside the one that builds it
• Experience working with AI/ML or agentic systems, and translating their requirements into platform and infrastructure decisions
• Experience with executive-level communication, including presenting to and influencing senior leadership
• Experience navigating ambiguity and defining structure for complex, multi-quarter technical programs
• Experience communicating and translating between non-technical and technical requirements and audiences
• Experience mentoring and developing other technical program managers
• Experience establishing working relationships across multi-disciplinary teams and partners in multiple time zones
• Experience building or operating agent-facing platforms, tooling, or APIs, including agent orchestration and evaluation
• Experience partnering with large internal customer organizations to migrate them onto a shared platform
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience defining and driving developer or platform effectiveness metrics
• Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience supporting AI/ML infrastructure - training, inference serving, or the software layers that sit on top of them