Technical Program Manager, Infra

Oscar Health; New York (NY); Hybrid; USD 117,576 - 154,318; Full time

Benefits offered by this job

Unlimited vacation program

Annual performance bonuses

Employee benefits

Job summary

Oscar Health seeks a Technical Program Manager, Infra to join our Tech Strategy & Ops team in New York. This role is based in NYC with a hybrid work schedule requiring three in-office days per week.

The base pay ranges from $117,576 to $154,318.50 per year, with eligibility for benefits, unlimited vacation, and annual bonuses. You will coordinate across Core Technology, Product, Data, Security, IT, and Engineering to translate technical strategy into executable plans, manage dependencies, drive

Qualifications

• 5+ years of technical program or project management experience.
• 3+ years using SQL or similar coding languages to analyze project performance and risks and develop reports for management and business partners.
• Bachelor’s degree or 4 years commensurate experience.

Responsibilities

• Scope, design, prioritize, and manage technical operations roadmaps, KPI definitions, detailed work plans, resource needs, budget and timelines.
• Lead end-to-end management of system implementations for Core Technology projects, including cloud and platform migrations, identity services, observability, CD/Workflow platforms, developer and AI tooling, and data infrastructure.
• Analyze project risks and communicate mitigation options to management and business partners.
• Deploy the team’s technical toolkit to solve operational challenges.
• Lead process improvements to move the organization toward operational excellence and unlock new capabilities through technology and automation.
• Build relationships with Product, Engineering and Data teams through clear communication and high-quality delivery.
• Introduce tools and systems to support more efficient technical program management and execution.
• Comply with all applicable laws and regulations.

Skills

Technical program management

SQL

Education

Bachelor’s degree or 4 years commensurate experience

Job description

Hi, we\'re Oscar. We\'re hiring a Technical Program Manager, Infra to join our Tech Strategy & Ops team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

Overview

We are hiring a Technical Program Manager to support Oscar’s Core Technology team, responsible for the shared platforms and foundational capabilities that enable Oscar’s engineering organization to build and operate secure, reliable, and scalable products. Our portfolio includes cloud and compute infrastructure, identity and access management, observability, continuous delivery and workflow platforms, developer tooling, AI infrastructure and tooling, and data infrastructure. You will lead the planning and execution of complex programs across this portfolio. You will partner with Core Technology leaders, architects, engineers, Product, Data, Security, IT, and other stakeholders to translate technical strategy into executable plans, coordinate cross-team dependencies and decisions, manage risks, and drive programs from discovery through implementation, adoption, and operational handoff. You will report into the Director, Technical Program Management.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $117,576.00 - $154,318.50 per year. You are also eligible for employee benefits, participation in Oscar\'s unlimited vacation program and annual performance bonuses.

Responsibilities

• Work with project sponsors and various teams within the department to scope, design, prioritize, and manage technical operations roadmaps, KPI definitions, detailed work plans, resource needs, budget and timelines.
• Lead technical project teams and the end-to-end management of system implementations for a portfolio of Core Technology projects, such as cloud and platform migrations, identity services, observability capabilities, continuous-delivery and workflow platforms, developer and AI tooling, and data infrastructure.
• Analyze project risks, develop recommendations for risk mitigation and effectively communicate mitigation options to management and business partners.
• Proficiently deploy the team’s technical toolkit to solve operational challenges.
• Implement and lead key process improvements that markedly move the organization towards operational excellence and develop solutions that radically improve the efficacy and efficiency of existing operational processes or unlock new capabilities through technology and automated solutions.
• Build relationships and trust with key stakeholders (such as Product, Engineering and Data Orgs) through strong partnership, clear communication, and the consistent, high-quality and timely delivery of projects.
• Introduce tools, best practices and systems to support more efficient technical program management and execution.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 5+ years of technical program or project management/process-oriented operations work experience.
• 3+ years of experience using SQL or similar coding languages to analyze project performance and risks and develop reports for management and business partners.
• Bachelor’s degree or 4 years commensurate experience.

Bonus points

• PMP/Lean Six Sigma certification.
• Healthcare experience.
• Metrics-driven program and project management approach, constantly guiding business partners towards “zero defects”.
• Experience managing a technical or system implementation.

Equal Opportunity Oscar is an Equal Opportunity Employer. We cultivate an environment where people can be their most authentic selves and find belonging and support. We\'re on a mission to change health care with a diverse range of backgrounds and perspectives.

Reasonable Accommodation Oscar applicants are considered solely based on their qualifications, without regard to applicant\'s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team to request accommodations.

California Residents For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.