Technical Program Manager, Foundations Data and Operations

OpenAI; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

OpenAI is seeking a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You will partner with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex work forward.

You’ll work across retrieval, indexing, and model improvements, collaborating with policy, legal, and external data partners to enable fast-moving research while balancing scope, quality, performance, and cost.

Responsibilities

• Lead programs across model training, retrieval, large-scale indexing, and search infrastructure.
• Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs.
• Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost.
• Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust.
• Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership.
• Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains.
• Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows.

Job description

About the Team

The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users.

About the Role

We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands‑on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast‑moving research environment. This role is based in San Francisco, CA.

In this role, you will:

• Lead programs across model training, retrieval, large-scale indexing, and search infrastructure.
• Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs.
• Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost.
• Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust.
• Identify technical and cross‑functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership.
• Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non‑technical domains.
• Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows.

You might thrive in this role if you