Technical Program Manager, AI Delivery (Dammam)

Cohere; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

Cohere, a security-first enterprise AI company, is seeking an experienced Engineering Program Manager to join the customer-facing Engineering Program Management team. You will work directly with strategic customers and internal teams to drive enterprise-grade software delivery.

You are curious, self-motivated, and able to lead across engineering, product, and go-to-market functions while ensuring on-time delivery and clear communication. Experience with LLM training or optimization is a plus.

Qualifications

• 5+ years as an Engineering/Technical Program Manager for enterprise-grade software.
• Experience delivering technical projects directly to customers.
• LLM training/optimization knowledge is a plus.

Responsibilities

• Communicate clear, timely updates to customers and internal leadership.
• Optimize plans by aligning engineering, product, and marketing teams across the org.
• Plan schedules, identify dependencies, manage risks, and align stakeholders.
• Execute to ensure on-time delivery and establish status checkpoints.
• Problem-solve by coordinating cross-functional dependencies and prioritizing schedule impact.

Skills

Customer-facing delivery

Enterprise AI software

LLM training knowledge

Cross-functional collaboration

Program management

Job description

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.We're training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

Why this role?

We're seeking an experienced Engineering Program Manager to join Cohere's customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you'll have the unique opportunity to shape Cohere's operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the technical voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.

Please Note: This role is open to candidates based in [Dammam]

As an Engineering Program Manager/ Technical Program Manager, you will:

• Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
• Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
• Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
• Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
• Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.

You may be a good fit if:

• You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 3 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
• Knowledge or experience with LLM training or optimization would be a key differentiator
• You are problem-focused and making customers successful really excites you
• You are detail-oriented and extremely self-organized. You love