Technical Program Manager

Ocean Conservancy, Inc.; Washington; Hybrid; USD 95,000 - 110,000; Full time

Job summary

Ocean Conservancy in Washington, DC seeks a Technical Program Manager to lead planning, coordination, and execution of major IT system and process redesigns that advance the organization’s mission.

You will collaborate with internal teams and external partners to ensure on-budget delivery, alignment with the technology roadmap, and meaningful improvements in efficiency and staff satisfaction. Reports to the VP of IT & Integrations.

Qualifications

• Minimum of 5 years of professional experience managing technology implementation, integration, or digital transformation projects.
• Understanding of enterprise systems integration, data management, and digital transformation principles.
• Exceptional project planning, organization, collaboration, and change management skills.

Responsibilities

• Coordinate external firms, technical teams, and leaders; facilitate decision-making and updates.
• Identify risks, issues, dependencies, decisions, and actions; drive resolution.
• Maintain project documentation, progress reports, and change management records.
• Monitor budgets and expenditures; forecast and report financials.
• Lead medium-sized Ocean Conservancy projects as primary PM, coordinating planning and reporting.

Skills

Project management

Enterprise systems integration

Digital transformation

Change management

Nonprofit experience

Job description

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Technical Program Manager

All Staff Full-time Regular Washington, DC, US

3 days ago Requisition ID: 1038

Salary Range: $95,000.00 To $110,000.00 Annually

POSITION TITLE:

Technical Program Manager

DEPARTMENT/PROGRAM:

Operations - Information Technology

REPORTS TO:

Vice President, Information Technology and Integrations

STATUS:

Regular, Full-Time, Exempt

LOCATION:

Hybrid – Washington, DC

ABOUT OCEAN CONSERVANCY

For more than 50 years, Ocean Conservancy has delivered effective, evidence-based solutions for the ocean and all who depend on it. Today, we continue to unite science, people and policy to protect our ocean from the greatest challenges it faces: climate change, plastic pollution and biodiversity loss. We are a 501(C)3 headquartered in Washington, D.C. that inspires a worldwide network of partners, advocates and supporters through our comprehensive and clear-eyed approach to ocean conservation. Together, we are securing a healthy ocean and a thriving planet, forever and for everyone.

POSITION SUMMARY

The Technical Program Manager will help manage and support the planning, coordination, and execution of significant system, process, and policy redesign projects to help Ocean Conservancy maximize the efficiency and effectiveness of its internal systems to the benefit of all employees and the execution of the organization’s conservation mission.

Reporting to the Vice President of Information Technology and Integration, this position will work closely with both internal and external stakeholders to ensure significant technical projects are executed well, on budget, and meet organizational goals of improved effectiveness and employee satisfaction. This role will serve as a resource for the organization to ensure projects run smoothly using consistent practices.

PRIMARY RESPONSIBILITIES

• Serve as a central point of coordination between external firms, technical teams, functional departments, and executive leadership; identify and engage appropriate stakeholders, facilitate timely decision-making and follow-through, and provide regular updates to promote transparency and alignment.
• Identify and proactively manage project risks, issues, dependencies, decisions, and action items through resolution.
• Maintain project documentation, progress reports, and change management records.
• Working with communications teams, facilitate effective communication across the organization to promote understanding of project goals, progress, and impacts.
• Gather and integrate stakeholder feedback into project planning and execution.
• Prepare and deliver project updates, dashboards, and presentations for various audiences as needed
• Track vendor delivery against Statements of Work, milestones, deliverables, acceptance criteria, schedule, scope, and quality expectations.
• Monitor project budgets and expenditures; provide accurate forecasting and financial reporting.
• Help coordinate sessions to facilitate strategic prioritization discussions.
• Aggregate project activities, dependencies, and status across the organization into a project portfolio to provide visibility. Identify and elevate portfolio risks, conflicts, and resource constraints. Support the VP of IT & Integration in developing, maintaining, and tracking execution against the technology roadmap.
• Oversee external vendor PMs to ensure projects follow a structured process that aligns with OC’s standards.
• Act as an internal resource for smaller project teams, providing them guidance on methodology, tools, and templates. Help track the progress of those projects and adherence to schedule. Possibly recommend intervention or additional resources, if necessary.
• Lead medium-sized Ocean Conservancy projects as the primary PM, handling all aspects of planning, execution, and reporting. This would be required for projects that fall between our small team efforts that need light advisory support and our large enterprise initiatives which have typically have vendor PMs.

Current and Potential Future Projects Include:

• Information Technology and Governance Project (aka “Project Lobstah”): A multi-year enterprise technology upgrade initiative to improve our tech stack, enhance cyber security, ensure compliance with data privacy laws, design a comprehensive information governance program, and train staff to ensure adoption of new technology, policies and protocols.
• Finance System Transition: Assist the Finance department in moving to a new financial ERP system, coordinating activities and the evaluation and implementation of additional applications and integrations.
• Grants/Contracts tracking system and process:Assist the Operations, Legal, Development, and Finance teams in scoping and implementing new tools and procedures for more effectively tracking and monitoring organizational agreements and commitments.
• AI implementation: Help Ocean Conservancy coordinate the evaluation, selection, governance, implementation, and ongoing management of appropriate AI solutions in partnership with IT, Legal, Privacy, Security, and business stakeholders.
• Consolidation of web sites and resources: Work with the VP of IT and key web stakeholders to assess current public-facing architecture, technology, and external resources. Manage an effort to consolidate into a unified enterprise operation.
• Hiring/Onboarding improvement. Assist the Shared Services team in streamlining the onboarding process to improve the new hire experience as well as the internal efforts associated with it.

REQUIRED SKILLS/QUALIFICATIONS/EXPERIENCE

• Minimum of 5 years of professional experience managing technology implementation, integration, or digital transformation projects; nonprofit or public sector experience preferred.
• Understanding of enterprise systems integration, data management, and digital transformation principles.
• Exceptional project planning, organization, collaboration, and change management skills.
• Experience