Technical Program Manager

Hewlett Packard Enterprise; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Technical Program Manager to drive complex customer-facing programs, from pre-sales engagements to delivery and handoff. You will partner with Sales, Product, Engineering, and Services to align requirements, manage risks, and ensure execution meets business goals.

The role emphasizes structured communication, strong collaboration, and the ability to influence without authority in a highly matrixed environment.

Qualifications

• 2+ years of experience in Technical Program Management or similar technical delivery roles.
• Experience in customer-facing, cross-functional environments.
• Strong written and verbal communication skills and the ability to influence without authority.

Responsibilities

• Lead customer-facing technical programs from early engagement through delivery and handoff.
• Coordinate across sales, product, engineering, test, services, and leadership.
• Manage risks, dependencies, and milestones; provide status updates to stakeholders.
• Support presales, delivery, and operational handoffs with clear plans and communications.
• Drive process improvements, automation initiatives, and cross-functional collaboration.

Skills

Communication skills

Influence without authority

Organizational skills

Problem-solving

Education

Bachelor's degree in Engineering/CS

Tools

Agile methodologies

Job description

Technical Program Manager

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The Technical Program Manager (TPM) is a customer-facing, cross-functional role responsible for driving complex technical programs from early customer engagement through initial delivery and operational handoff. TPM serves as a central point of coordination across customers, account teams, product management, engineering, test, services, and leadership to ensure technical commitments are clearly defined, risks are identified early, and execution remains aligned with business and customer expectations.

Operating in a highly matrixed environment, the TPM partners closely with Sales, Sales Engineering, Product Management, Engineering, Test, and Services teams to translate customer requirements and business priorities into executable plans, milestones, and deliverables. The role relies on strong communication, structured execution, and influence rather than direct authority to drive outcomes.

TPM owns technical programs from early solution alignment through initial implementation and operational handoff, ensuring continuity across presales, delivery, and operational phases. The role includes coordinating cross-functional dependencies, validating technical and delivery commitments, facilitating decision-making, and proactively managing risks and issues. TPMs are expected to provide clear visibility into program status, timelines, dependencies, and escalations, and to communicate effectively with stakeholders at all levels, including senior leadership.

A core focus of the role is operational execution and continuous improvement. The TPM leverages program management tools, dashboards, and reporting mechanisms to improve transparency, predictability, and efficiency. They partner with tooling and operations teams to identify gaps, streamline processes, and balance execution rigor with speed, ensuring structure enables delivery rather than creating friction.

Key Areas of Responsibility and Deliverables

• Customer pre-sales calls and technical engagement support
• PDT and CCL tracking and coordination
• PR/Bug tracking and customer escalations
• Feature and enhancement tracking
• Customer certification tracking and readiness coordination
• Internal cross-functional coordination (Sales Engineering, Engineering, Test, Services)
• Support for reactive and urgent customer or account requests
• Automation initiatives and process improvement efforts
• CUC request tracking and coordination
• RFP and RFQ technical support
• Participation in and support of NPI processes

Qualifications

This role requires 2+ years of experience in Technical Program Management, Program Management, or similar technical delivery roles, with demonstrated experience in customer-facing, cross-functional environments.

• Strong written and verbal communication skills, the ability to influence without authority.
• Strong organizational and problem-solving skills are essential.
• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent experience) is required.
• Preferred experience includes Supporting Cloud, Service Provider, or large enterprise customers
• Background in presales, technical account management, or complex solution delivery
• Familiarity with Agile or hybrid delivery models
• Experience working closely with product, engineering, and services organizations.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career go